Tracie Maciotok

• Conducted regular performance evaluations for team members, offering constructive feedback and outlining clear paths for development opportunities.
• Utilized advanced problem-solving skills to address any guest concerns or complaints effectively while maintaining composure under pressure situations.
• Ensured consistent compliance with company policies and industry regulations through regular audits and policy reviews.
• Cultivated strong relationships with vendors to secure competitive pricing and favorable contract terms.
• Maintained a high level of cleanliness throughout all suites, contributing to an elevated guest experience and increased return business.

Sell upgrades to guests, sell future tickets.

Scan tickets for private Hilltop, ensure the people who are there are suppose to be there.

Assist in needs of guests.

Use the iPad to sell tickets, use the scanner.

• Run the bag check area and make sure guests belongings are safe for them.
• Cash handling for some stations as well as running credit cards

• Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
• Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
• Increased customer satisfaction by providing personalized style consultations and recommendations.
• Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
• Visual merchandising tasks for all of women's clothes and accessories.
• Push the contents of the truck to the floor.
• I also worked at the Target in Indianapolis from 2012-2016
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• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.