Jeromy W. Woodburn
Franklin
Summary
Dynamic Information Management Specialist with the Department of the ARMY, skilled in software configuration and IT project management. Proven track record in optimizing user access and training personnel, enhancing operational efficiency. Adept at incident tracking and training coordination, ensuring compliance and effective issue resolution in high-pressure environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Specialist
Department of the ARMY
Camp Atterbury
11.2024 - Current
- Developed standard operating procedures to enhance operational workflows.
- Supervised daily operations, ensuring efficiency and uninterrupted workflow.
- Analyzed operational data to identify trends and drive continuous improvement.
- Coordinated cross-functional teams to align initiatives with organizational goals.
- Facilitated interdepartmental communication to support timely project completion.
- Managed scheduling and training to optimize team performance.
Information Management Specialist
Department of the ARMY
Camp Atterbury
07.2022 - 10.2024
- Configured and optimized software for information management services to enhance user experience.
- Managed user access and trained personnel to ensure effective operations.
- Identified and resolved technical issues, tracking incidents for continuous improvement.
- Maintained up-to-date knowledge of enterprise systems to facilitate timely issue resolution.
- Provided technical project management for planning and delivery of IT support services.
- Scheduled deployment, installation, and disposal of hardware and software infrastructure.
- Oversaw mobile device management and telecommunications across the directorate.
- Installed cabling and managed communication systems, including Wi-Fi programs.
Training Support Specialist
Department of the ARMY
Camp Atterbury
11.2020 - 02.2022
- Served as training support specialist for ARMY Expeditionary Civilian Workforce (AECW).
- Facilitated mobilization and de-mobilization of DA Civilians to forward areas of operation.
- Coordinated training schedules, classrooms, and instructors for effective instruction.
- Provided desktop IT support for operations division, addressing automation and computer issues.
- Identified needs for new automation and information systems to enhance efficiency.
- Reviewed COCOM-specific guidance to ensure compliance with training requirements.
- Briefed Senior Executive Service (SES) on training requirements regularly.
- Recommended changes to training schedules and resources to Division Chief of Plans, Operations, Training, and Mobilization.
Battalion Operations Sergeant
United States Army
Camp Atterbury
04.2013 - 09.2019
- Planned Observer Coach Trainer training for 45 soldiers, securing land and facilities via RFMSS.
- Reviewed Brigade Training Schedules to synchronize Battalion Training Schedule.
- Submitted Battalion Training Schedule to Brigade after reviewing Team Training Schedules.
- Managed Brigade and Division taskings while overseeing Battalion operations.
- Oversaw Government Travel Card Program for the Battalion.
- Entered and maintained soldiers' records in Digital Training Management System.
- Scheduled schools through ATRRS for soldiers in alignment with Brigade requirements.
- Conducted Focus Readiness Assessments for 11 National Guard partner units.
Education
Associates Degree - Criminal Justice
Central Texas College
Killen, Texas, US05.2013
Skills
- Software configuration and mobile device management
- Software configuration
- Mobile device management
- User access management
- IT project management
- Incident tracking
- Training coordination
Certification
CompTIA Security+ CE, 09/2023, 2210 Qualification Standard
Military Education
- Digital Master Gunner Course, 2017
- Equal Opportunity Leaders Course, 2017
- Senior Leader Course, 2010, Distinguished Honor Graduate
- Advanced Leader Course, 2003
Veteran Status
Combat Veteran Retired, United States Army
Highest Federal Civilian Grade
GS-12
References
- Jerry Morales, Sergeant Major, United States Army, 270-307-0503, Jerry.morales1.mil@mail.mil, Professional
- Dustin Siddle, Captain, United States Army, 724-396-7058, dustin.siddle212@gmail.com, Professional
- Benard Kelly, Sergeant First Class, United States Army, 317-410-8670, benardkelly67@yahoo.com, Professional
Additional Information
Top Secret/SCI Security Clearance, 07/2022
Personal Information
Citizenship: United States
Timeline
Operations Specialist
Department of the ARMY
11.2024 - Current
Information Management Specialist
Department of the ARMY
07.2022 - 10.2024
Training Support Specialist
Department of the ARMY
11.2020 - 02.2022
Battalion Operations Sergeant
United States Army
04.2013 - 09.2019
Associates Degree - Criminal Justice
Central Texas College
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