Dedicated and adaptable professional with a Bachelor of Science in Computer Science and over four years of leadership experience in a fast-paced customer service environment. Proven ability to manage teams, resolve issues efficiently, and maintain high operational standards. Skilled in both technical and interpersonal areas, with hands-on experience in programming, problem-solving, and managing day-to-day business functions. Now seeking to transition into a career that leverages technical expertise and a strong foundation in team management, communication, and analytical thinking.