Summary
Overview
Work History
Education
Skills
Timeline
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Jerred Carter

Wilmington,NC

Summary

Dedicated and adaptable professional with a Bachelor of Science in Computer Science and over four years of leadership experience in a fast-paced customer service environment. Proven ability to manage teams, resolve issues efficiently, and maintain high operational standards. Skilled in both technical and interpersonal areas, with hands-on experience in programming, problem-solving, and managing day-to-day business functions. Now seeking to transition into a career that leverages technical expertise and a strong foundation in team management, communication, and analytical thinking.

Overview

4
4
years of professional experience

Work History

Kitchen Manager

Rudino's Pizza & Grinders
12.2021 - Current
  • Oversaw daily operations, including staff scheduling, inventory control, and customer service.
  • Trained and supervised team members, fostering a positive and efficient work environment.
  • Managed cash handling, deposits, and reconciliation processes with a high level of accuracy.
  • Resolved customer complaints effectively, improving overall satisfaction and loyalty.
  • Ensured compliance with health, safety, and food quality standards.

Event Usher

Houston Astros MiLB Affiliate
05.2021 - 08.2021
  • Greeted and assisted guests upon entry to the stadium
  • Verified tickets and directed fans to their assigned seats
  • Provided clear information and support regarding stadium layout and policies
  • Monitored crowd activity to ensure safety and enforce stadium rules
  • Assisted in emergency procedures and coordinated with security when needed
  • Delivered a positive and professional fan experience in a fast-paced environment

Education

Bachelor of Science - Computer Science

University of North Carolina At Pembroke
Pembroke, NC
12-2025

High School Diploma -

Saint Pauls Highschool
Saint Pauls, NC
05-2020

Skills

  • Time allocation planning
  • Employee onboarding and training
  • Staff productivity assessment
  • Personnel organization
  • Commitment to continuous learning
  • Interpersonal proficiency
  • Flexible problem-solving
  • Detail-oriented approach
  • Object-oriented design
  • Java, C#, SQL
  • Basic front-end development expertise
  • Skilled in utilizing Microsoft Office applications

Timeline

Kitchen Manager

Rudino's Pizza & Grinders
12.2021 - Current

Event Usher

Houston Astros MiLB Affiliate
05.2021 - 08.2021

Bachelor of Science - Computer Science

University of North Carolina At Pembroke

High School Diploma -

Saint Pauls Highschool