Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerremy Morgan

San Antonio

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Shift Leader Manager

P. Terry's
San Antonio, TX
04.2023 - Current
  • Elevated to company trainer shortly after serving as store trainer, reflecting strong leadership abilities and focus on team development.
  • During my time as a company trainer I facilitated training of new hires to meet company standards while preparing store and shift leaders for successful grand opening
  • Results-driven Shift Leader with proven experience overseeing daily operations while maintaining a strong commitment to customer satisfaction. Skilled at addressing and resolving customer concerns in a timely and professional manner, utilizing strong problem-solving and decision-making abilities to ensure positive outcomes. Adept at adapting quickly in fast-paced environments, effectively managing changing priorities while supporting team performance and operational efficiency. Recognized for maintaining high service standards, fostering clear communication, and contributing to a positive customer experience that supports business success

Crew Member

Whataburger
San Antonio, TX
11.2021 - 09.2023

Enhanced customer service skills by addressing and resolving issues effectively.

Sales Associate

Aquatica, Seaworld
San Antonio, TX
07.2021 - 10.2021

Assisted customers with inquiries and provided support in a fast-paced environment. Collaborated with team members to enhance service delivery and improve customer satisfaction. Gained foundational skills in customer service and teamwork through seasonal employment.

Education

High School Diploma -

John Paul Stevens High School
San Antonio, TX
06-2023

Skills

  • Training and mentoring
  • Energetic and enthusiastic
  • Relationship building
  • Shift leadership
  • Reliability
  • Industry expertise
  • Customer Support & Issue Resolution
  • Multitasking and prioritizing
  • Problem-solving abilities
  • Adaptability and flexibility

Timeline

Shift Leader Manager

P. Terry's
04.2023 - Current

Crew Member

Whataburger
11.2021 - 09.2023

Sales Associate

Aquatica, Seaworld
07.2021 - 10.2021

High School Diploma -

John Paul Stevens High School
Jerremy Morgan