Jerrod Hearon
Edmond,OK
Summary
Dependable Fulfillment Lead maintains smooth and efficient operations in order to surpass demanding production goals consistently. Excellent time management, problem-solving communication skills gained over many years in the field.
Overview
5
5
years of professional experience
Work History
Fulfillment Lead
Summit Installations
Edmond, OK
07.2021 - Current
- Oversaw daily fulfillment operations to ensure timely and accurate order processing.
- Trained and mentored team members on best practices for fulfillment processes.
- Managed cross-departmental communication to streamline order handling and delivery processes.
- Facilitated meetings with contractors to address customer project issues, ensuring timely resolutions and enhancing customer satisfaction.
- Facilitated cross-training sessions to broaden team skill sets and operational flexibility.
- Onboarding and renewal of new/existing contractors to ensure legal compliance
- Reviewed and modified contractor payments for accuracy based on completed work to maintain financial integrity.
- Supported various departments during periods of understaffing
Education
Edmond North High School
Edmond, OKSkills
- Order processing
- Cross-departmental collaboration
- Contractor management
- Customer relationship management
- Operational strategy
- Team leadership
- Team development
- Data analysis
Timeline
Fulfillment Lead
Summit Installations
07.2021 - Current
Edmond North High School