Hotel Front Desk Clerk, Reservationist and Night A
Shilo Inn AndSuites
02.2009 - 04.2013
Collected room deposits, fees, and payments.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Confirmed relevant guest information and payment methods to prevent fraud.
Handled financial transactions accurately, ensuring proper billing and payment processing.
Front Desk Agent / Night Auditor / Reservation Specialist
Inn At Cannon Beach
10.2009 - 03.2013
Collected room deposits, fees, and payments.
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Resolved guest issues promptly, resulting in positive feedback and return visits.
RespiratoryTherapist/ EKG Technician
Fairbanks Memorial Hospital
10.1974 - 10.1976
Managed and operated mechanical ventilators to deliver airway management.
Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
Provided emergency response assistance in cases of respiratory distress or failure as part of a rapid response team.
Assessed, diagnosed, and treated breathing issues.
Educated patients and families on disease management, breathing techniques, and medication administration, promoting self-care and adherence to treatment plans.
Performed bronchial hygiene techniques to remove mucus and secretions from patient lungs and improve lung function.
Collaborated closely with interdisciplinary teams to develop comprehensive care plans addressing patient needs and goals.
Provided antibiotics, bronchodilators, and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
Aided physicians with various procedures such as bronchoscopies, ventilator management, and intubations.
Educated patients and families on proper use of respiratory equipment and techniques for managing respiratory disorders to improve patient outcomes.
Respiratory Therapist
St Charles Medical Center
10.2003 - 11.2011
Managed and operated mechanical ventilators to deliver airway management.
Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
Provided emergency response assistance in cases of respiratory distress or failure as part of a rapid response team.
Education
Psychology And Social Work
Pacific Lutheran University
Tacoma, WA
Environmental Issues And The Law
University of Washington
Human Services And Psychology
Tacoma Community College
Tacoma, WA
Skills
Customer Service
Payment handling
Welcoming guests
Greeting guests
Teamwork orientation
Multi-Line Phone Systems
Professional Appearance
Guest Reception
Reservation Processing
Guest Relations
Reservations
Auditing
Computer Skills
Problem-solving skills
Guest Registration
Detail Oriented
Data Entry
Problem-Solving
Timeline
Front Desk Agent / Night Auditor / Reservation Specialist
Inn At Cannon Beach
10.2009 - 03.2013
Hotel Front Desk Clerk, Reservationist and Night A