Jerry Dow
Brooklyn,NY
Overview
22
22
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Brooklyn, NY
02.2016 - 03.2020
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Assistant Manager
Toys"R"Us
New York, NY
11.2003 - 12.2014
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Laborer
Bovis Construction
New York, NY
08.1998 - 10.2002
- Improved worksite efficiency by maintaining clean and organized work areas.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Education
High School Diploma -
Hillcrest High School
Sumter, SC05.1988
Skills
- POS Systems
- Food Preparation
- Cash Handling
- Beverage Preparation
Certification
Brick Mason Certified
Timeline
Barista
Starbucks
02.2016 - 03.2020
Assistant Manager
Toys"R"Us
11.2003 - 12.2014
Laborer
Bovis Construction
08.1998 - 10.2002
High School Diploma -
Hillcrest High School
Brick Mason Certified