Summary
Overview
Work History
Education
Skills
Timeline
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Jerry Felton

bloomington

Summary

Dedicated mental health professional with expertise in de-escalation techniques and behavior management, honed at IU Health Bloomington Hospital. Proven ability to enhance patient well-being through effective crisis intervention and compassionate support. Committed to fostering a safe environment while achieving high client satisfaction and promoting self-sufficiency.

Overview

24
24
years of professional experience

Work History

Mental Health Technician

IU Health Bloomington Hospital
03.2018 - 05.2025
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.

Detention Counslor

Xenia Juvenile Courts
06.2009 - 10.2011
  • Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.

Correctional Officer

Long Creek Youth Development Center
06.2007 - 07.2008
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

88M Motor Transport Operator

United States Army
06.2001 - 03.2006
  • Increased unit cohesion by fostering a positive work environment through clear communication and teamwork among peers.
  • Reduced accidents by enforcing high standards for personnel conduct during vehicle operation and loading/unloading procedures.
  • Boosted operational readiness by ensuring all required equipment was secured properly on vehicles before departure.
  • Achieved superior customer satisfaction ratings within the motor pool operations from both internal units as well as external clients requesting support services.
  • Enhanced vehicle maintenance by consistently conducting thorough inspections and performing preventive measures.
  • Streamlined logistics operations by effectively coordinating the movement of personnel, equipment, and supplies.
  • Ensured regulatory compliance by maintaining accurate records of vehicle inspections, repairs, and service history.

Education

Associate of Applied Science - Manufacturing Engineering

Ivy Tech Community College of Indiana
Bloomington, IN

Skills

  • De-escalation techniques
  • Behavior observation
  • Stress reduction techniques
  • Behavior management

Timeline

Mental Health Technician

IU Health Bloomington Hospital
03.2018 - 05.2025

Detention Counslor

Xenia Juvenile Courts
06.2009 - 10.2011

Correctional Officer

Long Creek Youth Development Center
06.2007 - 07.2008

88M Motor Transport Operator

United States Army
06.2001 - 03.2006

Associate of Applied Science - Manufacturing Engineering

Ivy Tech Community College of Indiana

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