Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
background-images

Jerry Lee

Brookeland,TX

Summary

Dynamic professional with a proven track record in small business operations and customer relations. As Owner of LeeStation Motel, I enhanced guest satisfaction through effective team training and strategic promotional initiatives, achieving a significant increase in occupancy rates. Skilled in operations management and relationship building, I excel in delivering exceptional client service.

Overview

10
10
years of professional experience

Work History

Owner

LeeSatation Motel
01.2019 - Current
  • Managed daily operations to ensure smooth guest experiences and efficient service delivery.
  • Implemented cost control measures to optimize budget management and reduce unnecessary expenses.
  • Trained and supervised staff on customer service best practices, enhancing team performance and satisfaction.
  • Developed promotional strategies to increase occupancy rates, attracting diverse clientele to the motel.
  • Managed facility maintenance schedules to maintain safety standards.

Estimator

Ken Garff Collision
05.2022 - 09.2023
  • Assessed vehicle damage and estimated repair costs using comprehensive knowledge of industry standards.
  • Collaborated with technicians to prepare detailed repair plans and timelines for service execution.
  • Utilized estimating software to generate accurate cost estimates, ensuring transparency for customers.
  • Engaged with customers to discuss repair options, building trust and satisfaction.
  • Analyzed market trends to remain competitive in pricing and service offerings within the collision repair industry.

Service and Parts Manager

Bischs RV
04.2015 - 02.2016
  • Oversaw service and parts operations, ensuring seamless workflow and customer satisfaction.
  • Developed and implemented process improvements to enhance efficiency in parts inventory management.
  • Managed vendor relationships, negotiating terms to optimize costs and service quality.
  • Trained and mentored staff on best practices in service delivery and inventory control.
  • Coordinated cross-departmental efforts to align service goals with overall business objectives.

Education

Certificate Of Completion - Autobody Repair

Bridgerland Applied Tech College
Logan, UT

Diploma - Ballet

Brookeland H.S
Brookeland, TX

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Operations management
  • Client service

Accomplishments

I have always focused on enhancing my skills and abilities in any task in front of me. I believe in treating people the way I would like to be treated and completing any task with attention to detail which I learned in the military. I am a self starter and highly motivated.

Timeline

Estimator

Ken Garff Collision
05.2022 - 09.2023

Owner

LeeSatation Motel
01.2019 - Current

Service and Parts Manager

Bischs RV
04.2015 - 02.2016

Certificate Of Completion - Autobody Repair

Bridgerland Applied Tech College

Diploma - Ballet

Brookeland H.S
Jerry Lee