Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerry McNeill

Davenport,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

28
28
years of professional experience

Work History

Technician

Spectrum
08.2007 - Current
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.

Washer/Gasser

Time Warner Cable
07.2004 - 08.2007
  • Inspected washing tools, equipment, and materials daily for damage or needed repairs.
  • Kept equipment in good working order and properly stored between jobs.
  • Maintained clean and hazard-free work areas.
  • Used scrapers, brushes and cleaners to eliminate layered on dirt, mud, or debris.

Driver/Courier

Hot & Crusty
09.2003 - 07.2004
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.

Lead Associate

Super Kmart
08.2000 - 02.2004
  • Built strong relationships with customers through positive attitude and attentive response.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Maintained team flexibility and embraced change to adapt within dynamic markets.

Package Handler

UPS
08.2000 - 02.2004
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Followed verbal and written instructions to properly move and ship products.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Armed Courier

IBI Armored Services
10.1998 - 09.2000
  • Drove safely at all times to avoid accidents and harm.
  • Followed company policies and procedures during shift.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Verified package information to check for accuracy and completeness.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
  • Collected payments from customers for packages delivered and provided receipt to use as proof of transaction.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Communicated with dispatch and customers for accurate delivery information.
  • Obtained signatures for delivery documents and packages.

Department Manager

Odd Job Trading
07.1998 - 10.1998
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

Sales Associate

Sony Theaters
09.1997 - 07.1998
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed efficient cash register operations.

Sales Representative

F.W. Woolworth
04.1995 - 09.1997
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used in-store system to locate inventory and place special orders for customers.

Education

GED -

Dr. Martin L. King Jr High School
New York, NY
08.1997

Skills

  • Troubleshooting and Diagnostics
  • Assembly and Production
  • Multitasking and Organization
  • Verbal and Written Communication
  • Customer Service
  • Stock Management
  • Product Promotion
  • Money Handling Abilities
  • Stocking and Replenishing

Timeline

Technician

Spectrum
08.2007 - Current

Washer/Gasser

Time Warner Cable
07.2004 - 08.2007

Driver/Courier

Hot & Crusty
09.2003 - 07.2004

Lead Associate

Super Kmart
08.2000 - 02.2004

Package Handler

UPS
08.2000 - 02.2004

Armed Courier

IBI Armored Services
10.1998 - 09.2000

Department Manager

Odd Job Trading
07.1998 - 10.1998

Sales Associate

Sony Theaters
09.1997 - 07.1998

Sales Representative

F.W. Woolworth
04.1995 - 09.1997

GED -

Dr. Martin L. King Jr High School

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Jerry McNeill