JERRY PALACIOS
La Mesa,CA
Summary
Hardworking professional with a proven record of driving client growth and operational excellence, achieving growth in metrics, and generating substantial revenue within 6–8 months. Led and optimized a 10-member sales team to deliver sustainable growth. Skilled in business planning, financial analysis, and operational efficiency. Dedicated student certified in CPR, with experience mentoring and teaching new skills while managing multiple responsibilities.
Overview
2
2
years of professional experience
Work History
Assistant Director of Operations
Elevate Elite / Pi State Inc
12.2023 - Current
- Delivered a 12% increase in performance metrics for the PI State and Elevate Elite Corps, personally generating $20,000+ in revenue over 6–8 months.
- Maintained a steady 4.7% churn rate over a 90-day period per quarter, ensuring strong customer retention and satisfaction.
- Hired, trained, and supervised a 5 member team, leveraging performance improvement plans enhancing individual and team performance.
- Conducted interviews to identify top talent and onboarded candidates for key positions
- Organized team meetings with guest speakers to improve team sales performance.
- Averaged 12 sales per week personally contributing significantly to the company’s overall success.
- Analyzed business performance, financial data, and worker metrics to inform strategic decisions and optimize operational efficiency.
Paraeducator
Strategic Kids
08.2023 - 01.2024
- Mentored struggling and special needs students, explaining class materials and helping with specific problems
- Collaborated with teachers to implement behavior management strategies for individual students
- Participated in team meetings to discuss student performance and strategies for improvement
- Facilitated small group instruction to reinforce lessons taught by teachers
- Documented habits, needs, and improvements to better support student and teacher developments
COACH
Elevo Learning
03.2023 - 06.2023
- Created positive environments that encouraged teamwork, communication, and respect among participants
- Planned and implemented engaging after-school activities for children
- Managed conflicts between participants in a constructive manner that promoted resolution and understanding
Education
Associate of Arts - Business Administration
Saddleback College
Mission Viejo, CA06-2027
Skills
- Coaching and Mentoring
- Scheduling and Coordination
- Operational efficiency
- Customer Service
- Financial Reporting
- Performance Management
Timeline
Assistant Director of Operations
Elevate Elite / Pi State Inc
12.2023 - Current
Paraeducator
Strategic Kids
08.2023 - 01.2024
COACH
Elevo Learning
03.2023 - 06.2023
Associate of Arts - Business Administration
Saddleback College
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