Jerry Paschall
Little River,SC
Summary
Veteran Retail Manager with experience in many different industries including communications and entertainment, automobile electronics, mortgages and automobiles. Well versed in all areas of operation including sales, customer service, inventory control and personnel development. Well organized and analytical problem-solver. Many years experience in managing people in sales and customer service roles while focusing on maintaining a stellar reputation for brand recognition and loyalty while maintaining and exceeding goals. Strong attention to details. Passion for cultivating and maintaining long term relationships with clients to grow business avenues. Friendly and reliable personality.
Overview
27
27
years of professional experience
Work History
Sales Specialist
Jones Ford
2024.01 - Current
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Responded to customer enquiries via telephone and email.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Product Specialist
Capital Chevrolet Of Shallotte
2022.07 - 2023.12
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Responded to customer enquiries via telephone and email.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
Product Specialist
Ocean City Chevrolet
2019.10 - 2022.07
- Continually expanded knowledge of [Product or Service] product line.
- Responded to customer enquiries via telephone and email.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Retail Store Manager
AT&T
2005.06 - 2018.05
- Trained teams in successful strategies to meet operational and sales targets
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Managed all aspects of store operations, including organization, maintenance and inventories
- Resolved customer service issues promptly
- Coached and mentor 22 employees by offering constructive feedback and taking interest in long-term career growth
Loan Officer
Mortgage Investors Corporation
2004.12 - 2005.04
- Originated, reviewed, processed, closed and administered customer loan proposals
- Maintained friendly and professional customer interactions
- Submitted 8 loan applications per week to underwriter for verification and recommendations
- Received regional branch recognition award for #1 Salesman of the month
Owner Operator
Soundworks, Inc
2003.03 - 2004.12
- Installation of all car electronics sold by Marine Corp Exchanges in Jacksonville, NC
- Established budgets, negotiated costs with vendors and reduced expenses
- Optimized inventory levels to stay stocked of essential supplies needed for business
- Built company's reputation within community as reliable and trustworthy organization
Roadshop Manager
Circuit City
1998.09 - 2003.02
- Supervised 10 seller/installers in providing excellent customer service to customers requiring assistance for car stereo and security needs.
- Managed quality assurance program including on site evaluations, internal audits and customer surveys.
Sales Consultant
Morton Motors
1997.07 - 1998.09
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Assessed client needs to determine and suggest relevant product solutions in alignment with client budgets and schedules
- Drove new business by acquiring new clients and expanding new and existing relationships to drive to or exceed dealership 35 car per month sales quota
Education
High School Diploma - undefined
Swansboro High School
Swansboro, NC1986
Skills
- Dependable and reliable
- Strong multi-tasking
- Strategic Selling
- Sales experience
- Motivated team player
- Skilled problem solver
- Personable
- Customer service-oriented
- Friendly demeanor
- Excellent communication skills
- Strong work ethic
- Goal-oriented
- Computer literate
- Creative
Timeline
Sales Specialist
Jones Ford
2024.01 - Current
Product Specialist
Capital Chevrolet Of Shallotte
2022.07 - 2023.12
Product Specialist
Ocean City Chevrolet
2019.10 - 2022.07
Retail Store Manager
AT&T
2005.06 - 2018.05
Loan Officer
Mortgage Investors Corporation
2004.12 - 2005.04
Owner Operator
Soundworks, Inc
2003.03 - 2004.12
Roadshop Manager
Circuit City
1998.09 - 2003.02
Sales Consultant
Morton Motors
1997.07 - 1998.09
High School Diploma - undefined
Swansboro High School
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