LORI L. WILLIS

• Assisted customers in selecting a vehicle that met their budget and needs.
• Negotiated prices with customers and finalized sales contracts.
• Coordinated delivery of purchased vehicles to ensure timely arrival.
• Followed up with customers after purchase to ensure satisfaction with product or service received.

• Created presentations to demonstrate product features and benefits to prospective clients.
• Monitored competitor activities and provided regular updates on changes in pricing or product offerings.
• Researched potential customers, identified key contacts, and developed relationships with decision makers.

TrueCar Sales Specialist responsible for producing Automotive Sales from online customer inquiries through Internet Auto Buying Programs such as USAA, US News, Consumer Reports and Employee Work Discounts. Conduct negotiations and sales with the customer from appointment setting, demonstrating vehicles, then closing deals and completing paperwork.

• Produced automotive sales from customer online sales inquiries.
• Communication with customers by phone, email, text, and Internet.
• Set and confirmed customer appointments.
• Demonstrated vehicles.
• Conducted sales process from completing paperwork to closing the sale.