Jerry Taisacan
Vancouver,WA
Summary
Dynamic Autoglass Technician and Owner Operator with proven expertise at First Class Autoglass in delivering exceptional customer service and quality installations. Skilled in troubleshooting and utilizing power tools, I excel in building relationships and managing operations efficiently, ensuring customer satisfaction and retention through meticulous attention to detail and effective multitasking.
Overview
22
22
years of professional experience
Work History
Autoglass Technician / Owner Operator
First Class Autoglass
Vancouver, WA
05.2015 - Current
- Managed daily operations to ensure timely autoglass repairs and installations.
- Developed customer relationships to enhance service satisfaction and retention.
- Accepted and processed payments for services.
- Provided mobile services, bringing convenience to customers at their preferred locations.
- Processed returns of glass and moldings.
- Assisted customers with insurance claims, streamlining the process for a hassle-free experience.
- Provided quality auto glass installation services, windshield replacement, and crack repair.
Autoglass Technician
Action Auto Glass
Portland, OR
09.2007 - 05.2015
- Repaired and replaced windshields using industry-standard tools and techniques.
- Mobile service to differant sites / vendors for repairs
- Replaced windshields and windows in vans, trucks and cars.
Thrift Store Assistant Manager
Portland Teen Challange
Portland, OR
01.2005 - 08.2007
- Assisted customers with product inquiries and store navigation.
- Stocked shelves efficiently to maintain optimal inventory levels.
- Processed transactions accurately using POS system.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Home Remodeler
Den Joe Construction
Vancouver, WA
02.2004 - 12.2004
- Evaluated project progress, identifying areas for improvement to enhance operational efficiency.
- Performed skilled dry wall installation, roofing work as needed
- Demonstrated exceptional craftsmanship in custom carpentry work, Painting and landscaping resulting in customer satisfaction
Skills
- Attention to detail
- Customer service
- Power Tools and Equipment
- Troubleshooting
- Maintenance and repairs
- Mechanical Knowledge
- Repair services
- Commercial construction experience
Timeline
Autoglass Technician / Owner Operator
First Class Autoglass
05.2015 - Current
Autoglass Technician
Action Auto Glass
09.2007 - 05.2015
Thrift Store Assistant Manager
Portland Teen Challange
01.2005 - 08.2007
Home Remodeler
Den Joe Construction
02.2004 - 12.2004