Improved member retention rates through exceptional customer service and timely issue resolution.
Cultivated strong relationships with corporate partners to secure group membership agreements, expanding the gym''s reach within the local business community.
Mentored junior staff members, sharing industry knowledge and best practices for achieving success in a membership sales role.
Conducted market research to stay informed about competitor pricing strategies, ensuring the gym remained competitive in attracting new members.
Established rapport with prospective clients through strategic follow-ups via phone calls, emails or social media interactions resulting in increased conversions from inquiries to memberships.
Consistently exceeded monthly sales quotas by utilizing data-driven techniques to identify potential clients and close deals effectively.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Police Officer
City Of Cumberland
10.2011 - 10.2021
Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Answered emergency calls for help from citizens and business owners.
I was place in the Sergeant position in 2012 and maintained the role until April of 2014 when i was named Chief
Investigated and reported crimes, accidents, offenses, and damage to property.
Talked regularly with citizens to establish rapport and become familiar presence in area.
Testified effectively in court, contributing to successful prosecutions of offenders.
Lead HR Specialist at Veterans Integrated Services Network (VISN) 17, VA Heart of Texas Health Care NetworkLead HR Specialist at Veterans Integrated Services Network (VISN) 17, VA Heart of Texas Health Care Network