Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Jerry D. Adrien

Port St. Lucie

Summary

Cheerful and upbeat young professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Versatile team member able to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more and advance professionally.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Health Insurance Advisor

Self-employed
Port St Lucie
03.2025 - Current
  • Sought out new clients and developed clientele by networking to find new customers.
  • Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
  • Conducted fact-finding assessments to create sales presentations for client engagement.
  • Analyzed clients' needs and financial situations to customize insurance policies for individual necessity.

Life Insurance Agent

American Income Life Insurance Company
Port St Lucie
01.2024 - 08.2024
  • Developed and maintained relationships with clients to ensure customer satisfaction.
  • Assisted customers in selecting the right life insurance coverage for their needs.
  • Prepared quotes for prospective customers based on their individual needs.
  • Contacted prospective customers to present information and explain available services.

Security Officer

Allied Universal Security Services
Ft. Pierce
06.2022 - Current
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.

Server

Rocco's Tacos
Palm Beach Garden
01.2022 - 06.2025
  • Accurately recorded orders on cash register and point-of-sale system.
  • Provided excellent customer service to ensure satisfaction.
  • Prepared drinks according to standard recipes.
  • Delivered food orders promptly and courteously.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Delivery Driver

Amazon
Fort Pierce
10.2020 - 10.2021
  • Loaded and unloaded items for delivery to and from the vehicle
  • Accomplish a 100% on-time delivery rate within strict time constrains
  • Obeyed traffic laws and followed established traffic and transportation procedures
  • Inspected the delivery vehicles before and after trips and completed basic repairs to keep each in good working order
  • Demonstrate exceptional customer service while maintaining a positive attitude while representing amazon.

Food Runner

Kyle G's
Jensen beach
02.2020 - 07.2020
  • Assisted dining and kitchen areas with supply needs, rotating and restocking items during slow periods
  • Maintained presentable dining areas with customer-ready tables, quickly clearing and resetting seats after each guest
  • Delivered 50-100 + food items and beverages every hour with minimal errors
  • Communicated with servers to assist with guest needs
  • Resolved customer complaints independently or in collaboration with servers, kitchen staff, and management.

Education

Emergency medical services CPR certified Certified Emergency Medical Technician -

Indian River State College
Ft. Pierce, FL

Skills

  • Organizational strengths
  • Outgoing personality
  • Strong communication skills
  • Customer service
  • Problem solving
  • Team player
  • Work well under pressure
  • Active mindset
  • Sales
  • Appointment Scheduling
  • Product Knowledge
  • Inbound and Outbound Calling
  • Sales closing
  • Building Relationships
  • Referral management
  • Insurance sales strategy
  • Surveillance techniques
  • Conflict resolution
  • Team collaboration
  • High level of integrity

Certification

AHA Healthcare Provider CPR Certification BLS - Basic Life Support

Florida 2-15 Health, life and variable annuity license

Additional Information

  • Class D security license Class G security license
  • Florida 2-15 license

Timeline

Health Insurance Advisor

Self-employed
03.2025 - Current

Life Insurance Agent

American Income Life Insurance Company
01.2024 - 08.2024

Security Officer

Allied Universal Security Services
06.2022 - Current

Server

Rocco's Tacos
01.2022 - 06.2025

Delivery Driver

Amazon
10.2020 - 10.2021

Food Runner

Kyle G's
02.2020 - 07.2020

Emergency medical services CPR certified Certified Emergency Medical Technician -

Indian River State College

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