Summary
Overview
Work History
Skills
Timeline
Generic

JERUU A.APPIAH

The Bronx,NY

Summary

Self-motivated professional experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist and Security

Bainbridge Nursing & Rehabilitation Center
Bronx, NY
01.2024 - Current
  • Responded to customer inquiries via phone, email, and in person.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Greeted customers warmly and made them feel welcome.

Home Care Aide(private)

Kwame Family - Private Home Care Aide (Bronx, NY)
Bronx, NY
06.2022 - 12.2023
  • Recorded patient information such as condition, diet and progress in medical records.
  • Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
  • Collaborated with other members of the healthcare team to ensure quality care for all clients.
  • Answered call lights promptly to attend to client requests or needs.
  • Maintained accurate records of client information and services provided.

Skills

  • Mail distribution
  • Call Routing
  • Administrative Support
  • Departmental support
  • Front Office Management
  • Mail Sorting

Timeline

Front Desk Receptionist and Security

Bainbridge Nursing & Rehabilitation Center
01.2024 - Current

Home Care Aide(private)

Kwame Family - Private Home Care Aide (Bronx, NY)
06.2022 - 12.2023

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JERUU A.APPIAH