Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jervey Edwards

Moore

Summary

Dedicated customer service representative with extensive industry experience. Proven ability to establish rapport with clients and maintain high levels of customer satisfaction. Strong team player with a positive attitude, focused on contributing to overall company success. Results-oriented with a passion for building relationships and driving business growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Dasher/Delivery Driver

DoorDash
Florence
09.2015 - 03.2025
  • Provided prompt and accurate delivery of food, shopping, and courier orders across multiple neighborhoods.
  • Verified delivery information through customer communication to enhance accuracy.
  • Utilized GPS technology for efficient navigation and timely arrivals at destinations.

Customer Service Representative

Academy Sports Outdoors
Florence
02.2024 - 11.2024
  • Provided assistance with product inquiries and service needs to enhance customer satisfaction.
  • Processed transactions at point of sale, ensuring accurate revenue capture.
  • Maintained extensive knowledge of store promotions and merchandise for effective support.

Assistant Manager in Training

Young's Food Store
Florence
01.2021 - 09.2023
  • Assisted in managing daily store operations and staff scheduling.
  • Trained new employees on customer service and store procedures.
  • Coordinated inventory management and product restocking efforts.

Field Technician

Dish Network Retailer
Chattanooga
01.2020 - 11.2020
  • Efficiently installed satellite systems at client locations to enhance connectivity.
  • Ensured compliance with safety standards throughout all installations and repairs.
  • Collaborated with team members to optimize installation processes and increase efficiency.

Education

High School Diploma -

Crestwood High School
Sumter
05-2010

Some College (No Degree) - Graphic and Digital Design

Francis Marion University
Florence, SC

Skills

  • Problem solving
  • Equipment installation
  • Safety compliance
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Customer relationship management

Certification

  • OSHA 10

Timeline

Customer Service Representative

Academy Sports Outdoors
02.2024 - 11.2024

Assistant Manager in Training

Young's Food Store
01.2021 - 09.2023

Field Technician

Dish Network Retailer
01.2020 - 11.2020

Dasher/Delivery Driver

DoorDash
09.2015 - 03.2025

High School Diploma -

Crestwood High School

Some College (No Degree) - Graphic and Digital Design

Francis Marion University

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