Jerzie Robinson
Summary
Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Waitress
Morning Fresh Bakery
03.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Student Worker
Siena Heights University
08.2022 - Current
- Enhanced public safety awareness by conducting informative presentations and workshops for students.
- Assisted in the development of emergency response plans, improving campus preparedness for potential incidents.
- Provided support during emergency situations, efficiently executing assigned tasks under pressure.
Physical Therapist Technician
Carter Rehabilitation & Aquatic Centers
05.2022 - Current
- Enhanced patient recovery by implementing tailored physical therapy exercises and treatment plans.
- Assisted lead Physical Therapists in the development of customized treatment programs for improved patient outcomes.
- Provided compassionate care to patients, fostering a supportive environment conducive to healing and recovery.
- Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
Education
No Degree - Bachelor of Nursing
Siena Heights University
Adrian, MI05.2027
Skills
- Guest Relations Management
- Customer Service
- Accurate Money Handling
- Team Collaboration
- Problem Solving
- Physical Fitness
- Access Control Management
- Critical Thinking
- Time Management
- Organizational Skills
- Sports Medicine
- Mobility Training
Languages
ASL
Limited Working
Additional Information
I am a very hardworking individual, I work with horses on a daily basis. I run a farm with the help of my dad.
Timeline
Waitress
Morning Fresh Bakery
03.2023 - Current
Student Worker
Siena Heights University
08.2022 - Current
Physical Therapist Technician
Carter Rehabilitation & Aquatic Centers
05.2022 - Current
No Degree - Bachelor of Nursing
Siena Heights University
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