Jesael Dominguez

Minimally Invasive Urology

• Maintain a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Obtain insurance authorizations for prescribed medications and oncology treatments, DME supplies and home health visits
• Handled complex insurance pre-authorization processes accurately, enabling timely delivery of necessary medical services.
• Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
• Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
• Built and maintained positive working relationships with patients and staff.
• Answered incoming calls, scheduled appointments and filed medical records.
• Trained new staff on filing, phone etiquette and other office duties.
• Used Epic to schedule appointments.
• Maintain a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.

Minimally Invasive Urology

• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Collected and documented patient medical information such as blood pressure and weight.
• Prepared lab specimens for diagnostic evaluation.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Thoracic Surgery

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Collected and documented patient medical information such as blood pressure and weight.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Obtained client medical history, medication information, symptoms, and allergies.

• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
• Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
• Verified proper storage and transportation of specimens to laboratories.
• Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.

• Performed testing and quality control using approved laboratory procedures and instrumentation.
• Trained and supervised junior technicians in laboratory protocols.
• Set and oversaw quality assurance guidelines for laboratory work.
• Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
• Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
• Inspected laboratory equipment to maintain good working condition for optimal results.
• Recorded and analyzed data to produce reports of results.