Jesalyn Evans
Summary
Engineering student versed in reviewing plans, writing reports, researching solutions and implementing company procedures. Willingness to learn, follow instructions and work cooperatively within team environments. Computer competencies include various CAD programs and MS Office applications. Always ready for a challenge and eager to problem solve.
Overview
5
5
years of professional experience
Work History
Sales H/Host Trainer
Walt Disney World Magic Kingdom
06.2022 - Current
- Accurately stocked shops with items purchased throughout the day while simultaneously keeping the shop clean and organized.
- Trained new cast in how to properly stock shops, use the POS system, properly accept payment, and more.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Advised guests about special promotions to help drive sales.
- Increased guest satisfaction by effectively addressing and resolving conflicts or concerns.
Accountant Assistant
Mary M. Langhouser, CPA
01.2021 - 04.2021
- Scanned all tax information into clients files.
- Maintained confidentiality of sensitive financial data, adhering to company policies and industry best practices.
- Scheduled all appointments over the phone or in person.
- Properly put together tax returns for clients.
- Communicated to clients when their tax returns were ready for pick up.
- Collected payment and kept it organized to ensure all checks or cash was accepted properly.
Ice Cream Scooper
Bruster's Real Ice Cream
04.2019 - 08.2020
- Enhanced customer experience by providing prompt and friendly service while scooping ice cream.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Assisted in inventory management by restocking ice cream flavors and supplies to ensure availability for customers.
- Contributed to store efficiency by working closely with team members during high volume hours, ensuring timely service.
- Prepared waffle cones and other specialty items, offering a variety of options for customer preferences.
- Adhered to food safety guidelines for proper storage of ice cream products, maintaining freshness and quality.
- Went through the process of accepting a delivery and putting away all items in their respective places.
- Opened the shop often, getting everything ready for the day.
Education
Bachelor of Science - Mechanical Engineering
Florida Polytechnic University
Lakeland, FL05.2025
High School Diploma -
Matanzas High School
Palm Coast, FL06.2021
Associate of Arts - Chemical Engineering
Daytona State College
Daytona Beach, FL05.2021
Skills
- Team Collaboration
- Telephone Reception
- Reservations Management
- File and Database Management
- Spreadsheet Updating
- Proficient in Excel
- New Hire Training
- Solidworks and other CAD software
- C coding language
- Customer Service
- Problem Solving
Club Involvement/Volunteer Work
Clubs:
- Treasurer of TEA(Themed Entertainment Association)@FloridaPoly
- Phoenix Racing - Solar Car
- FLPOLY Volleyball
Volunteer Work:
- FIRST Lego League — I've been a judge, judge assistant, timer, and schedule coordinator. Each position came with different responsibilities to help make the competition run smoothly.
Timeline
Sales H/Host Trainer
Walt Disney World Magic Kingdom
06.2022 - Current
Accountant Assistant
Mary M. Langhouser, CPA
01.2021 - 04.2021
Ice Cream Scooper
Bruster's Real Ice Cream
04.2019 - 08.2020
Bachelor of Science - Mechanical Engineering
Florida Polytechnic University
High School Diploma -
Matanzas High School
Associate of Arts - Chemical Engineering
Daytona State College
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