JESELYN MORSE
Miami,FL
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks, Macy’s
11.2025 - Current
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Managed inventory levels, ensuring product availability and freshness throughout shifts.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
Cashier
Lee Doucette Mobile Gas Station
01.2024 - 12.2025
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with product inquiries and recommendations.
- Handled customer complaints professionally, enhancing overall satisfaction.
- Trained new staff on operational procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
Sales Associate
Five Below
11.2022 - 01.2023
- Managed inventory levels efficiently, ensuring product availability and organization on sales floor.
- Collaborated with team members to maintain store cleanliness and visual merchandising standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
Education
High School -
Coral Reef Senior High School
Miami, FLSkills
- Customer Service
- Cash Handling
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Outgoing personality
- Flexible schedule
- Fast paced
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Barista
Starbucks, Macy’s
11.2025 - Current
Cashier
Lee Doucette Mobile Gas Station
01.2024 - 12.2025
Sales Associate
Five Below
11.2022 - 01.2023
High School -
Coral Reef Senior High School