Jesenia Garcia

• responsibility for voicing the union’s message to all the employees and undertaking the task of external and internal program organization as specified by the union
• motive workers towards a better workplace environment.
• solving disputes and strong knowledge of union labor rules and regulations

. provide administrative support for physical therapist in the practice

. confirm patient information, collect copay's and verify insurance

. direct patient flow during practice hours, minimizing patient wait time, prepare charts for the following day

. schedule, confirm appointments & perform all necessary clerical duties to insure office efficiency

. extensive knowledge of EMR software, Microsoft software & HIPPA regulations.

. assist patient's in completing medical form's & collect fee's as per insurance protocol

. receive incoming calls: takes & transmit message

Answered inquiries and referred individuals to appropriate sources for efficient assistance.

Verified patient eligibility and obtained identification to facilitate accurate registration.

. registers patients in appropriate computer system noting no-shows & cancellations

. updated patient demographics to ensure accurate medical records

. processed charge entries to facilitate timely billing

. verified insurance information to confirm coverage and streamline patient care

. appointment scheduling & confirming appointments

. preparation of information for patient daily visit

Managed incoming and outgoing calls to ensure timely communication with members.

Maintained and updated member database to support accurate record-keeping.

Processed and mailed medical records to facilitate patient care and compliance.

managed outgoing correspondence and organized incoming mail for efficient distribution

compiled daily MRI reports for patients and performed associated administrative tasks

. observed, reported & documented client status