Jesenia Harris
Palm Bay
Summary
Dynamic professional with a proven track record, excelling in client relationship management and organization. Adept at enhancing visitor experiences and streamlining operations, I leverage strong communication skills and data entry expertise to foster positive interactions and ensure efficient processes. Fluent in Spanish, I am committed to delivering exceptional service.
Overview
15
15
years of professional experience
Work History
Receptionist
Avante at Melbourne
Melbourne, FL
12.2025 - Current
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Private Caregiver
Erica Jackson
Titusville, FL
02.2017 - 06.2025
- Proven ability to learn quickly and adapt to new situations.
- Provided personalized care and support for daily living activities, enhancing client comfort and well-being.
- Monitored changes in clients' conditions, promptly reporting concerns to healthcare providers to ensure timely interventions.
- Established trusting relationships with clients, enhancing their emotional well-being through companionship and active listening.
- Developed and implemented engaging activities tailored to clients' interests, promoting mental stimulation and social interaction.
- Administered medication as prescribed, ensuring compliance with health protocols and improving overall client health outcomes.
PCA
Terrance Melbourne
Melbourne, FL
07.2018 - 01.2019
- Provided compassionate care to clients, ensuring comfort and safety during daily activities.
- Assisted with personal hygiene tasks, promoting dignity and respect for clients.
- Monitored client health, reporting changes to healthcare professionals promptly.
- Developed individualized care plans in collaboration with healthcare teams to enhance client well-being.
- Implemented infection control measures, maintaining a safe environment for clients and staff.
Admissions Coordinator
Cambriage Institute
Orlando, FL
02.2011 - 11.2013
- Coordinated admissions processes, ensuring timely and accurate application review.
- Developed and maintained relationships with prospective students and educational partners.
- Streamlined document management systems to enhance data retrieval efficiency.
- Led information sessions, providing detailed program insights to potential applicants.
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
Education
High School Diploma -
Viera Adult Highschool
Viera, FLCertfication - Nursing Assistant
Casel Health Institiute
Palm Bay, FL05-2009
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Resolving issues
- Customer interaction management
- Client relationship management
- Fluent in Spanish
- ACHA Clearance
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Avante at Melbourne
12.2025 - Current
PCA
Terrance Melbourne
07.2018 - 01.2019
Private Caregiver
Erica Jackson
02.2017 - 06.2025
Admissions Coordinator
Cambriage Institute
02.2011 - 11.2013
High School Diploma -
Viera Adult Highschool
Certfication - Nursing Assistant
Casel Health Institiute