Jesenia Morales
Long Beach,CA
Summary
- Committed and hardworking with experience processing transactions and assisting customers.
- Dedicated to resolving issues, answering customer questions and ringing up customers.
- Creative problem-solver versed in customer service.
- Friendly and reliable offering unmatched customer service and workplace focus.
- Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
- Reliable employee seeking cashiers, host, cook position. Offering excellent communication and good judgment.
- Trustworthy and dedicated with 5 years of experience serving customers and operating register.
- Talented at correctly taking order information and serving to customers quickly.
- Cheerful when assisting customers with requests and meeting special needs.
- Motivated cashier and stocker with 5 years of experience.
Overview
5
5
years of professional experience
Work History
Cashier and a Cook
Taco Bell
Long Beach, CA
09.2019 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Managed opening and closing shift kitchen tasks.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Measured and mixed ingredients according to precise recipes for best results.
Stocker
Elwood Staffing
21221 S Western Ave Ste 180 Torrance , Ca 90501
08.2018 - 12.2021
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Improved customer satisfaction by promptly locating items and providing product information.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Minimized loss prevention issues through vigilant monitoring of stockroom access points and reporting suspicious activity.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Facilitated smoother store openings by ensuring all necessary products were stocked before the beginning of each shift.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Maintained effective team member communication.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Picked and packed order items.
- Managed timely and effective replacement of damaged or missing products.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Education
GED -
06.2020
Skills
- Returns Processing
- Cash Register Operation
- Drawer Balancing
- Customer Service
- Customer Assistance
- Payment Collection
- Cash Handling
- Cash Register Systems
- Product Knowledge
- Organizational Abilities
- Cleaning and Sanitizing
- Merchandise Restocking
- Order Taking
- Staff Training
- Telephone Etiquette
- Reliability and Punctuality
- Hospitality Management
Languages
English
Professional Working
Spanish
Professional Working
Affiliations
- a happy person , yoga, volunteering , traveling, a fast learner, peoples person , good hospitality
Timeline
Cashier and a Cook - Taco Bell
09.2019 - Current
Stocker - Elwood Staffing
08.2018 - 12.2021
Long Beach School For Adults - GED,