Jesenia Salome-Caba
Painesville,OH
Summary
Dynamic and results-driven professional with extensive experience at Applebee's Grill + Bar, excelling in customer service and team leadership. Proven track record in training staff and driving sales growth through effective promotional strategies. Adept at problem-solving and maintaining high standards of quality and safety in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Applebee's Grill + Bar
03.2025 - Current
- Trained new team members on restaurant procedures and customer service standards.
- Collaborated with management to develop promotional strategies for increased sales.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Server
Buffalo Wild Wings
01.2024 - 09.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in managing food and drink orders efficiently.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Maintained cleanliness and organization of tables and dining areas.
- Upsold menu items to enhance guest experience and satisfaction.
- Handled cash transactions accurately at point of sale system.
Health Aide
Sangomas Residential
08.2022 - 11.2022
- Assisted residents with daily living activities, ensuring comfort and safety.
- Maintained cleanliness of resident areas, promoting a hygienic environment.
- Supported residents in medication management and adherence schedules.
- Documented care provided in resident records, ensuring accuracy and compliance.
Education
GED -
Florida SouthWestern State College
Fort Myers, FLSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Staff training and development
- Sales growth
Certification
Safe serve
Timeline
Assistant Manager
Applebee's Grill + Bar
03.2025 - Current
Server
Buffalo Wild Wings
01.2024 - 09.2024
Health Aide
Sangomas Residential
08.2022 - 11.2022
GED -
Florida SouthWestern State College