Jesenia Vega
Lehigh Acres
Summary
Bilingual medical assistant skilled in enhancing patient satisfaction through effective communication. Proficient in patient care and medical scheduling, with a strong work ethic and ability to manage multiple tasks in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Medical Assistant
Gardner Orthopedics
Fort Myers
08.2024 - Current
- Assisted physicians with patient examinations and orthopedic procedures.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Collected and documented patient medical histories and vital signs accurately.
- Administered injections, medications, and treatments per physician instructions.
- Collected samples from patients for laboratory testing purposes.
- Prepared examination rooms and ensured cleanliness and organization standards.
- Educated patients on treatment plans, medications, and follow-up care instructions.
- Educated patients about medications, procedures and physician's instructions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient records systematically to facilitate easy access during appointments. patient charts before each day's clinic sessions began.
Medical Receptionist
Millennium Physician Group
Fort Myers
08.2021 - 07.2024
- Schedule patients appointments
- Roomed patients, recorded vital signs to support efficient patient care
- Coordinated with cardio, breast surgeon, endocrinologist, pain management, sports medicine teams to ensure comprehensive patient support
- Administered injections to assist in patient treatment plans
- Certificate from Clerical to Clinical
- Rheumatology
Operator
Orthopedic Specialists of SW Florida
Fort Myers
06.2019 - 08.2021
- Answered incoming phone calls to assist clients and colleagues.
- Transferred calls to appropriate departments to facilitate efficient communication.
- Enter Referrals from other doctors
- Processed appointment cancellations to maintain accurate scheduling.
- Page Dr's when ER from all Hospitals call for a Trauma Pt. to be Evaluated.
Lead Supervisor/Dispatcher
Cosas Buenas Baratas
Fort Myers
01.2015 - 06.2019
- Answering phones with multiple lines, screening calls
- Entered data into computer systems accurately
- Completed daily filing tasks to ensure organized documentation
- Dispatch and route multiple drivers for donation pick ups
- Supervise and instruct warehouse employees with daily tasks
- Ensure all merchandise is tagged accordingly
- Ordered office supplies to maintain stock levels
- Assist and supervise patients during their breaks
Mental Health Tech
Park Royal Hospital
Fort Myers
01.2012 - 01.2015
- Check patients vitals
- Charting patients eating and drinking patterns
- Assist and supervise patients during their breaks
- Feed geriatric patients on the geriatric
Receptionist
Norris Furniture Corp. Office
Fort Myers
01.2008 - 01.2012
- Responded to incoming phone calls to assist customers
- Schedule service Appointments
- Run Credit Cards for customer payments
- Inputted data into computer systems for accurate record-keeping
- Scan documents and upload to customers' account
- Reconcile daily deposits
- Pull daily furniture pick up reports
Education
High school or equivalent -
Lehigh Senior High School
Lehigh Acres, FLSkills
- 65 WPM
- QUICKBOOKS
- TYPING
- Spanish
- Medical office experience
- Multi-line phone systems
- Medical receptionist
- Guest services
- Warehouse Supervisor Experience
- Medical Scheduling
- HIPAA
- Insurance verification
- Medical billing
- Google Docs
- Medical records
- Accounts payable
- Patient care
Summary
Motivated individual, self starter with excellent customer service skills. Ability to work independently, multi-tasking in fast paced working environment, and adapt to new tasks and software.
Attributes
- Strong work ethic
- Fast learner
- Self-motivated
- Excellent organizational skills
- Interpersonal relationship skills
- Great communication skills both verbal and written
Authorized To Work In Us
True
Personal Information
Willing To Relocate: Anywhere
Timeline
Medical Assistant
Gardner Orthopedics
08.2024 - Current
Medical Receptionist
Millennium Physician Group
08.2021 - 07.2024
Operator
Orthopedic Specialists of SW Florida
06.2019 - 08.2021
Lead Supervisor/Dispatcher
Cosas Buenas Baratas
01.2015 - 06.2019
Mental Health Tech
Park Royal Hospital
01.2012 - 01.2015
Receptionist
Norris Furniture Corp. Office
01.2008 - 01.2012
High school or equivalent -
Lehigh Senior High School