Jesha Rios
Plantation,FL
Summary
Proactive with expertise in developing, implementing and strengthening marketing plans. Offers analytical, proactive approach to revamping strategies to meet changing needs. Talent for directing creative efforts and brand engagement combined with history of surpassing objectives.
Overview
3
3
years of professional experience
Work History
Manager of Business Development and Sales
Rana Furniture
01.2023 - Current
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Qualified leads by scheduling introductory discovery meetings and calls.
- Built diverse sales pipeline to exceed quota targets.
- Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
- Assessed customer needs and developed customized solutions to drive sales.
- Developed and maintained relationships with key clients to increase sales and customer retention.
- Analyzed sales data to identify opportunities for improvement and created action plans to capitalize on those opportunities.
Administration of Clinical Offices
Dolls Plastic Surgery
04.2021 - 05.2023
- Collected payments and entered charges into computer system.
- Registered new patients into computer system and verified addresses, telephone numbers and insurance information.
- Advised office manager of problems and concerns and assisted with problem-solving.
- Organized paperwork such as charts and reports for office and patient needs.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Maintained and updated patient records for accurate, current medical histories.
- Supported office staff and operational requirements with administrative tasks.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Called patients to confirm scheduled appointments day in advance.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Operating Room Circulating
Dolls Plastic Surgery
01.2021 - 04.2021
- Prepped operating rooms to comply with environmental asepsis standards.
- Provided direct support to surgical team during procedures.
- Collected, labeled and transported specimens and delivered to lab for testing.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with members of patients' healthcare team to deliver appropriate level of care.
- Evaluated patient histories, complaints, and current symptoms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Education
High School Diploma -
Anzar High School
San Juan Bautista, CA07.2022
Associate of Science - Emergency Assistant
Miami Beach Adult & Community Ed Center
Miami Beach, FL01.2021
Associate of Applied Science - Business Administration
John Dawey College
Bayamon PR01.2004
Skills
- Developing Contacts
- Software Improvements
- Performance Optimization
- Staff Meetings
- Sales Records Management
- Discount Rate Requirements
- Client Base Retention
- Social Media Platforms
- Customer Care
- Market Expansion
- Financial Consulting
- Salesforce Software
- Sales Program Coordination
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Manager of Business Development and Sales
Rana Furniture
01.2023 - Current
Administration of Clinical Offices
Dolls Plastic Surgery
04.2021 - 05.2023
Operating Room Circulating
Dolls Plastic Surgery
01.2021 - 04.2021
High School Diploma -
Anzar High School
Associate of Science - Emergency Assistant
Miami Beach Adult & Community Ed Center
Associate of Applied Science - Business Administration
John Dawey College