Jesica Reyes
Ashburn,VA
Summary
Dedicated and detail-oriented professional with exceptional communication, leadership, and multi-tasking abilities, honed through 4 years of customer service experience. Known for delivering outstanding customer experiences by swiftly resolving issues and fostering a positive environment for everyone. Comfortable with taking the lead to achieve common goals and ensuring meticulous attention to detail in all tasks.
Overview
4
4
years of professional experience
Work History
Pricing Team Lead
Wegmans
07.2023 - Current
- Provided leadership and guidance to the pricing team, ensuring that all tasks were completed accurately and on time.
- Having effective and smooth collaboration with corporate and other in-store departments to align pricing decisions with the stores broader objectives.
- Identifying any pricing opportunities, reducing, discounting, or enhancing product mix to increase sales.
- Establishing partnerships with local vendors and suppliers, to ensure no pricing discrepancies.
Cashier
Wegmans
12.2022 - 06.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, and gift card.
Guest Service Team Member
Target
10.2020 - 11.2022
- Provide exceptional customer service by assisting customers with any inquiries, complaints or requests, promptly and in a friendly manner.
- Collaborate with other team members to achieve the stores sales goals and ensure customer satisfaction.
Education
Associate of Applied Science - Information Technology
Northern Virginia Community College
Annandale, VA05.2025
High School Diploma -
Manassas Park High School
Manassas Park, VA06.2022
Skills
- Excellent Communication
- Time Management
- Microsoft Office proficient
- Microsoft Excel and PowerPoint
- Technical Adaptability
- Analytical Thinking
- Empathetic
- Conflict Resolution
- Decision Making
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pricing Team Lead
Wegmans
07.2023 - Current
Cashier
Wegmans
12.2022 - 06.2023
Guest Service Team Member
Target
10.2020 - 11.2022
Associate of Applied Science - Information Technology
Northern Virginia Community College
High School Diploma -
Manassas Park High School