Jesica Strickland
Memphis,TN
Summary
Hardworking Ramp Agent with reliable, safety-conscious mindset and 11 years of solid experience in warehouse operations. Proficient in operations of pallet movers, forklifts and swing-reach trucks. Expertise in shipping and receiving, loading and unloading trucks and order picking and packing. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
17
17
years of professional experience
Work History
Ramp Agent
FedEx
Memphis, TN
08.2013 - Current
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Operated equipment to support on-ground operations in between flights.
- Protected customers' baggage from loss, theft, and damage.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Processed necessary paperwork related to cargo shipments including customs documents.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
Forklift Operator
Technicolor
Memphis, TN
02.2007 - 02.2014
- Loaded pallets onto trailers for shipment.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Ensured safety procedures were followed when operating forklifts.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Transported materials between storage areas, loading docks and delivery vehicles as needed.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Complied with safety regulations at all times while operating heavy machinery like forklifts.
- Packaged, labeled and tagged goods before transfer.
- Used handheld scanners for warehouse management system compliance.
- Reported safety and quality issues to management.
- Inspected lifts before use to prevent damage to goods.
- Checked shipments for damaged or incorrect items.
- Kept record of daily activities such as number of items moved or handled throughout the day.
- Squared stacked displayed materials for safe and orderly conditions.
- Maintained yard appearance, keeping ground clean and clear.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
Education
High School Diploma -
Whitehaven High School
Memphis, TN05-2003
Associate of Arts - Photography
Southwest Community College
Memphis, TNSkills
- Cargo Equipment Operation
- Crew assistance
- Item transport
- Ramp Generator Operation
- Weight and Balance Determination
- Heavy Lifting
- Load Planning Communication
- Ramp Checklist Completion
- Safety Procedures
- Team Leadership
- Problem-Solving
- Hazardous Materials
- Flexible Schedule
- Loading and unloading
- Security awareness
- Freight Handling
- Customer Service
Timeline
Ramp Agent
FedEx
08.2013 - Current
Forklift Operator
Technicolor
02.2007 - 02.2014
High School Diploma -
Whitehaven High School
Associate of Arts - Photography
Southwest Community College