Jesmarie Cordero
Orlando,FL
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Kyoto Sushi And Grill
2022.06 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Server
Kyoto Sushi & Grill
2018.10 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Cashier
Family Dollar
2022.04 - 2022.05
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register to record transactions accurately and efficiently.
Education
Associate of Arts - Fine Arts
Valencia College
Orlando, FLHigh School Diploma -
Colonial High School
Orlando, FL03.2019
Skills
- Staff Training
- Graphic Design
- Time Management
- Team Motivation
- Money Handling
- Hiring
- Staff Management
- Shift Coverage
- Customer Service and Satisfaction
Custom
Dedicated to creating unique pieces of art inspired by the Everyday. My goal is to become a Future well known Tattoo Artist! Art is what i love and have a passion for, it's what brings me joy. I know how to work multiple editing software like Procreate, adobe illustrator and many more.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Kyoto Sushi And Grill
2022.06 - Current
Cashier
Family Dollar
2022.04 - 2022.05
Server
Kyoto Sushi & Grill
2018.10 - Current
Associate of Arts - Fine Arts
Valencia College
High School Diploma -
Colonial High School
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