Jessa Patterson
Overview
4
4
years of professional experience
Work History
Part Time Supervisor
Brooks Brothers
Aurora, OH
06.2024 - Current
- Support management team, contributing to successful management of product assortment and sales strategies
- Independently manage store operations in the absence of a manager
- Engage with customers to build relationships and brand loyalty by using company tools
Bridal Stylist
Blanc de Blanc Bridal
Chagrin Falls, OH
08.2023 - 05.2024
- Serviced brides in a personalized one on one consultation and independently managed follow-up communication and return bridal appointments
- Communicated with brides and vendors via email and phone
- Provided accurate information and answered customer questions about gowns, customizations, sizing and fit, and the ordering process to ensure timely arrival for events
- Independently managed boutique operations in the absence of manager or owner
Retail Operations Intern and Store Supervisor
Cleveland Guardians
Cleveland, OH
04.2023 - 08.2023
- Managed a small team at a Cleveland Guardians ballpark merchandise store. Responsible for opening and closing registers and ensured store met buyers’ expectations through consistently meeting and exceeding sales goals.
- Learned about all aspects of the company’s merchandising process including planning and buying, product development,marketing, visual merchandising, and the retail selling process. Attended a vendor meeting and participated in job shadowing with buyers
- Conducted an in-depth analysis of our competitors to be presented to the buying team to influence business decisions
Bridal Stylist
David's Bridal
Fairlawn, OH
01.2022 - 04.2023
- Provided excellent customer service to all David's Bridal customers achieving both individual and team sales and conversion goals
- Used all systems to independently manage customer events and ensure timely arrival of items
- Provided accurate information and answered customer questions about products, the ordering process, and alterations
Stylist
Stitch Fix
02.2021 - 08.2021
- Utilized the algorithm and consumer profiles to curate a personalized assortment of items for consumers
- Maintained strict productivity and conversion standards
- Advanced to the men’s business line after success in the women’s business line
Education
B.S. in Fashion Merchandising -
Kent State University
Kent, OHSkills
- Bridal Retail
- Microsoft Excel & Microsoft Office Suite
- Retail Math
- Trend Forecasting & Market Research
- Sales & Conversion Goals
Organizations
NRF Student Association, Kent State University Chapter—President August 2023-May 2024
-Oversee the operation of the organization as a whole, working cross functionally with executive board members
-Planned and executed bi-weekly meetings to provide members with professional development opportunities for a career in retail
-Operational tasks such as budget management, new member recruitment, meeting attendance, email communications, etc.
Timeline
Part Time Supervisor
Brooks Brothers
06.2024 - Current
Bridal Stylist
Blanc de Blanc Bridal
08.2023 - 05.2024
Retail Operations Intern and Store Supervisor
Cleveland Guardians
04.2023 - 08.2023
Bridal Stylist
David's Bridal
01.2022 - 04.2023
Stylist
Stitch Fix
02.2021 - 08.2021
B.S. in Fashion Merchandising -
Kent State University