JESSALEAN GINTHER
Houston
Summary
Goal-oriented professional, effective at dealing with individuals during stressful and confusing situations, to address benefits, needs, and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls, and in person. Offering a several-year background in generating new business by selling various insurance plans.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
ALLSTATE
Katy
02.2023 - Current
- Processed policy changes, renewals, cancellations, claims, and other related paperwork accurately and in a timely manner.
- Identified opportunities for cross-selling additional policies or services to existing customers.
- Maintained accurate records of client information including contact details and policy changes.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
Manager/Training Coordinator/Local Store Marketer
TEXAS ROADHOUSE
Katy
07.2019 - 03.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Licensed Insurance Agent
Michael Daniels Allstate Agency
Cypress
10.2021 - 02.2022
- Built strong client relationships through regular communication and follow-ups.
- Educated clients about policy features and benefits for informed decisions.
- Analyzed client needs to recommend appropriate insurance products.
Education
ASSOCIATE OF SCIENCE - BUSINESS ADMINISTRATION AND MANAGEMENT
Lone Star College
Houston, TXSkills
- Market research
- Product knowledge
- Customer service excellence
- Data management
- Goal-oriented approach
- Sales strategy development
Certification
Property & Casualty, 2756490
Timeline
Licensed Insurance Agent
ALLSTATE
02.2023 - Current
Licensed Insurance Agent
Michael Daniels Allstate Agency
10.2021 - 02.2022
Manager/Training Coordinator/Local Store Marketer
TEXAS ROADHOUSE
07.2019 - 03.2024
ASSOCIATE OF SCIENCE - BUSINESS ADMINISTRATION AND MANAGEMENT
Lone Star College
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