Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessalyn Stokes

Jacksonville,FL

Summary

Dynamic Outbound Enrollment Specialist at Pomelo Care with a proven track record in patient scheduling and record maintenance. Expert in clear communication and problem-solving, I successfully enhanced patient engagement while ensuring compliance with health information standards. Adept at remote work, I thrive in fast-paced environments, delivering exceptional customer service.

Overview

4
4
years of professional experience

Work History

Outbound Enrollment Specialist

Pomelo Care (Remo
02.2024 - 10.2025
  • Conducted outbound enrollment calls and scheduled patient services

• Maintained accurate records while handling sensitive health information

Document Specialist

Mr. Cooper
08.2021 - 11.2023
  • Managed document preparation and organization to ensure compliance with regulatory standards.
  • Reviewed and validated loan documents for accuracy and completeness, minimizing errors.
  • Implemented efficient filing systems to enhance document retrieval processes.
  • Collaborated with cross-functional teams to streamline document processing workflows.

Education

High School Diploma -

First Coast High School
Jacksonville, FL
05.2015

Skills

Outbound calling

Timeline

Outbound Enrollment Specialist

Pomelo Care (Remo
02.2024 - 10.2025

Document Specialist

Mr. Cooper
08.2021 - 11.2023

High School Diploma -

First Coast High School
Jessalyn Stokes