Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Websites
Timeline
Jesse Brown

Jesse Brown

Madison,WI

Summary

Motivated Retail Manager with keen knowledge in marketing and business development principles. Experienced in retail operations with strong leadership skills. Driver with a safe driving record and a positive attitude. Highly effective and skilled at determining best routes.

Overview

9
9
years of professional experience

Work History

General Manager

U-Haul
Janesville, WI
05.2020 - Current
  • Manage U-Haul center storage and oversee all aspects of storage transactions, customer service, rentals, record-keeping and security.
  • Seasoned and experienced in retail sales, profit & loss, personnel, equipment, and time management, customer service, and more.
  • Expected to exemplify integrity and accountability at managerial level as well as demonstrate excellent team leadership skills.
  • Demonstrated ability to build, manage, coach and develop successful staff and empower cohesive team members to deliver against U-Haul's high operating standards, while ensuring best service to valued customers.

Cleaner

Dottie’s Cleaning Service
Madison, WI
10.2015 - Current
  • Assist cleaning two apartments every other Friday.
  • Clean kitchens, which includes mopping, and using different cleaning supplies.
  • Vacuuming floors and also dusting.

Area Field Manager

U-Haul
Verona, Madison
10.2019 - 05.2020
  • Prospect for, open, and grow new dealerships.
  • Develop and follow detailed business plan to improve market area and promote brand awareness.
  • Develop and manage business relationships with dealership teams.
  • Perform market analysis to effectively expand dealer network into other potential markets.
  • Perform profit and loss (P&L) analysis and audit rental records and contracts.
  • Operated service vehicles with GVWR of 10,001 lbs. or more or combination of vehicles (truck and trailer) with GCWR of 10,001 lbs.
  • Acquired medical certificate from federally registered medical examiner.

Customer Service Representative

U-Haul
Atlas, Madison
08.2017 - 10.2019
  • Assist customers with rentals and taking money for either trucks, storage, or by buying moving supplies.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Processed customer payments, generated bills and filled out warranty cards.
  • Facilitated change management activities for department and staff of 20 U-Haul Dealers.

Environmental Service (ES) Person

Ho-Chunk Casino
Madison, WI
07.2017 - 07.2017
  • Push in chairs, pick up cups or beer bottles, clean restrooms and drink stations using different kinds of cleaning supplies, making environment clean for people to enjoy their time there.
  • Maintained excellent attendance record, consistently arriving to work on time.

Driver

Pizza Hut
Madison, WI
07.2016 - 08.2016
  • Delivering pizzas to customers houses.
  • Worked in back room with prepping food to be cooked and also cleaning dishes use.

Cleaner

Jesse Crawford Recovery Center
Madison, WI
01.2016 - 05.2016
  • Clean apartments after residents have moved out and also preparing apartments to be move-in ready for new residents.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Used time management and efficient cleaning methods to meet deadlines.

Education

Associate Degree in Marketing - Marketing

Madison Area Technical College, Madison, WI
06.2016
  • Majored in Marketing

High School Diploma -

Wisconsin Virtual Academy High School, McFarland, WI
01.2016

Successfully completed the online requirements to graduate from High School through McFarland High School.

Skills

  • Time management
  • Performance improvement
  • Conflict resolution
  • Operations management
  • Effective leader
  • Staff training/development
  • Efficient multi-tasker
  • Employee scheduling
  • Training and Development

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Career advancementWork from home optionFlexible work hoursPaid time offTeam Building / Company Retreats

Timeline

General Manager - U-Haul
05.2020 - Current
Area Field Manager - U-Haul
10.2019 - 05.2020
Customer Service Representative - U-Haul
08.2017 - 10.2019
Environmental Service (ES) Person - Ho-Chunk Casino
07.2017 - 07.2017
Driver - Pizza Hut
07.2016 - 08.2016
Cleaner - Jesse Crawford Recovery Center
01.2016 - 05.2016
Cleaner - Dottie’s Cleaning Service
10.2015 - Current
Madison Area Technical College - Associate Degree in Marketing, Marketing
Wisconsin Virtual Academy High School - High School Diploma,

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