JESSE BUENO

• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Brought in banks and lender to assist with financing

Increased sales volume by advertising.

Negotiated prices, terms of sales and service agreements.

Quoted prices, credit terms and contracted customers 

Built relationships with customers and the community to promote long term business growth.

Sold and contracted customers

Worked with outside lenders to finance vehicles for customers.

Assisted with vendors, ordering parts, having repairs done on vehicles

Recruited and developed  employees for BDC department.

• Increased sales volume by advertising.
• Negotiated prices, terms of sales and service agreements.
• Quoted prices, credit terms and contracted customers
• Built relationships with customers and the community to promote long term business growth.
• Was in charge of the overall operations of the car dealership.
• Sold and contracted customers
• Worked with outside lenders to finance vehicles for customers.

Was in charge of over 300 in house accounts

Made sure all accounts were current and in good standing

Managed the collections department

Lowered the delinquency rate of accounts from 20 percent to 10 percent.

Got accounts ready to sell to bulk buyers

Was in charge of sales

Collections

Managing inventory

Sending cars out for reconditioning

Made deposits into bank accounts

Started the business with zero accounts and left with over 400 accounts and opened a second location.