Jesse Cabrera
Highland,NY
Summary
Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Apply Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Hardworking employee enthusiastic about learning the sales field inside and out.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Runa Bistro
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Wedding Entertainment
Jade DJ Entertainment
03.2022 - Current
AV Technician A2
SCRS
10.2021 - Current
- Supported live events with well-controlled lights, sound and video streaming.
- Performed tasks by using proper tools, materials, methods and safe practices in accordance with best industry practices.
- Managed compression, digitization and storage of audio and video data.
Music Production
Jcabz Productions LLC
09.2017 - Current
- Developed instrumentals for record labels such as, ROC Nation, Atlantic Records, & Interscope Records.
- Managed day-to-day business operations.
- Engaged with customers to build rapport and loyalty.
- Assisted customers via live chat and email messaging in determining product features to make purchase choices.
Delivery Associate
Amazon
02.2024 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Production Assistant
Lacoste
08.2022 - 10.2022
Delivery Driver
Pomodoro Pizza Cafe
09.2020 - 07.2022
Education
High School Diploma -
Highland High School
06.2019
Skills
- Interpersonal Skills
- Audio Equipment
- Familiarity with DOT regulations
- Audio Recording
- Recording Equipment Operation
- Safe Driving
- Local routes understanding
- Detail Oriented
- Public Speaking
- Loading and unloading
- Package handling
- Deadline Adherence
Certification
Avid Certified User - Pro Tools
Timeline
Delivery Associate
Amazon
02.2024 - 08.2024
Server
Runa Bistro
08.2023 - Current
Production Assistant
Lacoste
08.2022 - 10.2022
Wedding Entertainment
Jade DJ Entertainment
03.2022 - Current
AV Technician A2
SCRS
10.2021 - Current
Delivery Driver
Pomodoro Pizza Cafe
09.2020 - 07.2022
Music Production
Jcabz Productions LLC
09.2017 - Current
High School Diploma -
Highland High School
Avid Certified User - Pro Tools
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