Jesse Cozad
Council Bluffs,IA
Overview
20
20
years of professional experience
Work History
Real Estate Agent
Heartland Properties
Council Bluffs, IA
10.2020 - Current
- Provided guidance to clients throughout the entire buying or selling process.
- Maintained updated knowledge of local real estate markets.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
Catering Manager
Panera Bread
Council Bluffs, IA
07.2012 - 04.2020
- Organized staff scheduling and trained new employees on food safety practices.
- Managed inventory levels of food supplies required for upcoming catered events.
- Resolved customer complaints promptly and professionally while maintaining good relations with clients.
- Created marketing campaigns for catering services and monitored their effectiveness.
- Prepared detailed proposals outlining menu options, costs, delivery times, payment terms.
- Assisted in developing standard operating procedures for catering operations.
- Established relationships with clients by providing superior customer service.
- Maintained accurate records of sales activity utilizing CRM software systems.
- Grew business through outside catering sales, executed food deliveries to perfection and devised and implemented marketing and promotional campaigns.
- Provided training and mentorship for new staff members in the Catering Sales department.
Department Supervisor
Home Depot
Council Bluffs, IA
07.2004 - 04.2012
- Provided coaching and mentoring support to team members.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Trained employees on new processes or procedures as needed.
- Collaborated with other departments to coordinate activities and resolve issues.
- Maintained a library of catalogs featuring cabinetry, countertops, tile, flooring, lighting, and other products.
- Provided technical drawings for construction teams to follow during installation process.
- Worked closely with clients to determine their style preferences and budget limitations.
- Built relationships with vendors in order to source the best materials at competitive prices.
Education
Bachelor of Arts - History
University of Nebraska At Omaha
Omaha, NEAssociate of Arts - Theatre
Iowa Western Community College
Council Bluffs, IAHigh School Diploma -
Abraham Lincoln High School
Council Bluffs, IASkills
- Proficient in Microsoft Office
- Database Management
- Staff Management
- Contract Preparation
- Creativity and Innovation
- Staff Training and Development
- Client Retention Strategies
- Customer Service
Timeline
Real Estate Agent
Heartland Properties
10.2020 - Current
Catering Manager
Panera Bread
07.2012 - 04.2020
Department Supervisor
Home Depot
07.2004 - 04.2012
Bachelor of Arts - History
University of Nebraska At Omaha
Associate of Arts - Theatre
Iowa Western Community College
High School Diploma -
Abraham Lincoln High School