JESSE HANSON
Sioux Falls,SD
Summary
Accomplished Retail Store Manager with over 10 years in sales leadership and operations management. Exceeded sales targets and improved team performance through strong customer relationships. Expertise in analyzing business metrics to develop customer-centric strategies that enhance profitability and retention.
Overview
15
15
years of professional experience
Work History
Store Market Manager
LensCrafters
Fort Myers, FL
09.2019 - Current
- Led and developed 20+ associates, enhancing customer service and operational excellence.
- Analyzed key business metrics and identified growth opportunities to drive sales performance.
- Managed staffing, recruitment, training, payroll, and inventory to ensure operational efficiency.
- Collaborated with Doctors of Optometry to integrate business planning and improve patient experience.
- Ensure compliance with company policies, safety standards, and visual merchandising directives.
- Conduct monthly safety inspections and foster a safe, engaging work environment.
- Participated in Field Leadership Development Program to strengthen multi-unit leadership capabilities.
Store Manager
Eddie Bauer
Estero, FL
04.2014 - 08.2019
- Executed promotional strategies that aligned with sales goals and budget objectives, resulting in increased revenue.
- Redesigned store layout to increase customer flow and product visibility, enhancing shopping experience.
- Coached team of 12 associates in training and performance development, improving team skills and service quality.
- Built efficient schedules that matched peak traffic and service needs, optimizing staff deployment.
- Ensured compliance with security and loss prevention procedures.
Store Manager
Charlotte Russe
Sioux Falls, South Dakota
09.2013 - 04.2014
- Recruited, managed, and developed talent to enhance team capabilities and drive performance improvements.
- Established customer service standards and monitored staff compliance to improve customer satisfaction metrics.
- Managed daily store operations, ensuring compliance with company policies to maintain operational integrity.
- Analyzed sales data to identify trends and refined strategies to align with market demands.
Store Manager
Rue 21
Sioux Falls, South Dakota
05.2011 - 09.2013
- Provided exceptional customer service through proactive engagement with each customer.
- Collaborated with district manager to recruit and develop top personnel, improving team performance.
- Enhanced workflow productivity by recruiting, managing, and developing high-performing talent.
- Developed weekly staff schedules to ensure optimal shift coverage and maintain service levels.
- Managed inventory through cycle counts, implementing shrinkage control measures to reduce losses.
- Designed appealing store displays that attracted customers and increased sales.
Education
High School Diploma -
Roosevelt High School
Sioux Falls, SDSkills
- Store operations management
- Inventory management
- Sales forecasting
- Revenue growth
- Strategic planning
- Team leadership
- Relationship management
- Performance analysis
- Recruitment training
- Service excellence
- Leadership development
- Effective communication
References
References available upon request.
Timeline
Store Market Manager
LensCrafters
09.2019 - Current
Store Manager
Eddie Bauer
04.2014 - 08.2019
Store Manager
Charlotte Russe
09.2013 - 04.2014
Store Manager
Rue 21
05.2011 - 09.2013
High School Diploma -
Roosevelt High School