Jesse Isles
Portland,OR
Summary
Service-oriented Bartender with extensive experience in high-volume restaurants. Expertise in wine, beer, and cocktail preparation. Proven ability to build relationships and manage time effectively in fast-paced settings. Committed to delivering exceptional service and enhancing customer satisfaction.
Overview
8
8
years of professional experience
Work History
Bartender
Prime Tap House
Portland, Oregon
05.2024 - Current
- Provided excellent customer service, engaging patrons and addressing their needs.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Developed good working relationships with fellow employees through effective communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Poured wine, beer, and cocktails for patrons.
Server
Piazza
05.2017 - 02.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Assisted in training new servers on restaurant protocols and menu items.
- Upsold daily specials to enhance guest experience and satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
Day-Time Restaurant Manager
Iron Horse Golf Club
05.2021 - 09.2021
- Oversaw day to day operations for front of the house staff
- Set up and broke down dining areas for special summer golf events
- Extensive knowledge of menu and how dishes are prepared; recommending wine pairings and desserts to upsell my average check sales
- Ability to multi-task in a fast paced environment
- Work well with others
- Bring excellent customer service to work everyday.
Buyer/Manager
Healthy Hut Market and Cafe
Kilauea, Hawaii
04.2017 - 04.2021
- Secured timely product deliveries by establishing and managing supplier relationships.
- Analyzed market trends to identify new purchasing opportunities.
- Developed purchasing strategies that enhanced cost efficiency and promoted sustainability.
- Trained junior buyers on procurement processes and operational excellence best practices.
- Oversaw inventory management to maintain optimal stock levels and prevent shortages.
- Monitored inventory levels, ensuring timely replenishment orders matched demand.
Education
Associate of Science - Engineering
Mt. Hood Community College
Gresham, OR06-2012
Skills
- Sales and customer service
- POS operation
- Cash handling
- Time management
- Beverage recommendations
- Quality improvement
- Conflict resolution
- Organizational skills
- Team collaboration
- Multi-tasking
- Rapid learning
Timeline
Bartender
Prime Tap House
05.2024 - Current
Day-Time Restaurant Manager
Iron Horse Golf Club
05.2021 - 09.2021
Server
Piazza
05.2017 - 02.2024
Buyer/Manager
Healthy Hut Market and Cafe
04.2017 - 04.2021
Associate of Science - Engineering
Mt. Hood Community College
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