Jesse Lakits
Coopersburg
Summary
Results-oriented professional with extensive experience in business development and performance management. Strong emphasis on effective communication and collaboration skills, consistently fostering high-performing teams that demonstrate growth, exceed sales goals and enhance client satisfaction.
Overview
14
14
years of professional experience
Work History
Sales Leader
Raymour & Flanigan Furniture
Southampton, PA
02.2018 - Current
- Led sales team to achieve weekly revenue targets through effective training, coaching and support.
- Mentored junior sales staff, fostering skills in customer relationship management and upselling techniques.
- Improved operational efficiencies by streamlining sales processes and enhancing team collaboration.
- Enhanced product knowledge within the sales team through continuous training and workshops.
- Developed strong client relationships for sustained business growth and customer satisfaction.
- Cultivated a winning sales culture that fostered teamwork, motivation, and shared success among team members.
- Led a high-performing sales team, providing motivation and guidance to exceed targets consistently.
- Delivered exceptional customer service by addressing concerns promptly and proactively offering solutions to issues that arose during complex transactions.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Presented professional image consistent with company's brand values.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Director of Community Supports
Access Services, Inc.
Bethlehem, PA
02.2012 - 11.2017
- Streamlined workflow processes, resulting in reduced operational costs and improved service delivery.
- Collaborated with executive leadership to align departmental goals with organizational objectives.
- Established training programs that enhanced employee skills and optimized resource allocation.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Conducted investigations involving abuse and neglect claims producing a report of findings as a state certified investigator.
Education
Bachelor of Science - Psychology
Kutztown University of Pennsylvania
Kutztown, PASkills
- Sales Coaching
- Performance management
- Business development
- Sales analytics
- Teamwork and collaboration
- Problem-solving
- Effective communication
- Active listening
- Decision-making
- Adaptability and flexibility
- Interpersonal skills
- Strategic planning
Timeline
Sales Leader
Raymour & Flanigan Furniture
02.2018 - Current
Director of Community Supports
Access Services, Inc.
02.2012 - 11.2017
Bachelor of Science - Psychology
Kutztown University of Pennsylvania