Jesse Lopez
Montgomery,United States
Summary
Project manager with over ten years of experience in leading teams and improving customer satisfaction. Demonstrated success in implementing innovative strategies that boost sales and enhance operational efficiency. Bilingual in Spanish, equipped with strong organizational and problem-solving skills to foster effective team collaboration.
Overview
20
20
years of professional experience
Work History
Area Manager
Wisenbaker Builder Services Inc.
Houston, TX
04.2025 - Current
- Led product and installation partnerships with builders and installers, ensuring timely delivery of quality work.
- Acted as Wisenbaker representative for installation, monitoring progress, and upholding company standards.
- Established strong relationships with builder customers and subcontractor crews to enhance collaboration.
- Facilitated troubleshooting, communicated updates, and resolved installation challenges effectively.
- Verified job completion promptly and cost-effectively to maintain project timelines.
- Coordinated communication between internal teams, external customers, and installers to optimize planning and completion.
- Minimized discounts through effective negotiation and resolution of customer back charges.
Switchboard Technician
Coastal Power Systems
Tomball, Texas
04.2024 - 04.2025
- Conducted routine inspections to resolve mechanical issues and implemented safety protocols with team members, ensuring compliance and enhancing workplace safety. Documented maintenance activities and repairs in company tracking system.
- Monitored inventory levels of tools and supplies to ensure smooth operations in order to speed up production to meet deadlines.
- Interpreted blueprints and building plans to guide construction activities.
Unempoyed
Family Leave
Montgomery, United States
09.2023 - 04.2024
- During this period, I took a dedicated hiatus from my professional endeavors to prioritize family commitments. This invaluable time allowed me to nurture and support my family during the logistical challenge that is moving from California to Texas.
- During this hiatus, I remained engaged with industry developments through article reading, LinkedIn training, and connection with peers. Additionally, I utilized this time for personal development, focusing on working in woodworking as a newly found passion.
- Returning from family leave, I bring renewed energy, a fresh perspective, and a strengthened dedication to achieving organizational goals. I am eager to rejoin the workforce and contribute positively to my team's success while maintaining a healthy work-life balance.
Lead Teacher
Hummingbirds Collaborative School
08.2021 - 08.2023
- Designed and managed Spanish and woodworking curricula, ensuring engaging and effective learning experiences for students.
- Created comprehensive yearly plans encompassing lesson sequences, student developmental goals across academic, artistic, physical, and social domains, and structured daily and weekly class schedules.
- Implemented diverse instructional activities, including form drawing, music, painting, drawing, modeling, and skills/practice sessions, to reinforce main lesson concepts and foster holistic student growth.
- Committed to ongoing professional development, actively engaging in anthroposophical study of human development and consciousness evolution, participating in collaborative discussions with peers, and attending relevant courses and workshops to enhance curriculum expertise.
Teacher
San Francisco Unified School District
San Francisco, United States
05.2018 - 08.2021
- Formulated dynamic lesson plans tailored to meet both state-mandated learning standards and the unique grade-by-grade benchmarks outlined in the charter, ensuring comprehensive academic coverage.
- Played a pivotal role in elevating student performance and academic accomplishments, evidenced by notable improvements such as increased test scores, enhanced grades, and heightened student engagement and participation.
- Personalized instruction to cater to individual student needs through meticulous long and short-term planning strategies, fostering a supportive and inclusive learning environment.
- Leveraged cutting-edge technology and educational tools, including computers and other classroom support equipment, to enrich student learning experiences and facilitate interactive teaching methodologies.
- Spearheaded various extracurricular activities and led school-wide initiatives aimed at fostering a positive and inclusive school culture, aligning with the district's commitment to promoting diversity and inclusivity in education.
Head Coach
Sweetgreen
San Francisco, United States
02.2017 - 10.2017
- Collaborated directly with the VP of Operations to spearhead the reorganization and restructuring of operational standards for the San Francisco brand. Led efforts in screening and recruiting new talent to elevate the guest experience, while also developing and coaching existing team members to implement more efficient business practices.
- Notable Achievements:
- Orchestrated a remarkable 16% increase in weekly sales by providing relentless coaching and nurturing of food safety and guest experience standards, resulting in enhanced customer satisfaction and loyalty.
- Educated the supervisory team on essential business tools such as inventory management and sales analytics dashboards, empowering them to make data-driven decisions and better understand the evolving needs of the business.
- Implemented a strategic par system resulting in a significant 7% reduction in monthly waste, and conducted daily follow-up coaching conversations to ensure operational best practices were consistently upheld.
- Improved throughput by introducing a tailored training system that precisely addressed the unique requirements of the business, effectively leveraging the strengths of each team member to optimize performance.
- Successfully reduced turnover rates by fostering a culture of coaching and mentorship, empowering existing talent to develop new team members and fostering a collaborative atmosphere of shared ownership.
- Implemented daily store meetings to cultivate a sense of belonging and engagement among team members, further enhancing morale and cohesion within the workforce.
Store Manager
Starbucks Coffee Company
San Francisco, United States
10.2006 - 02.2017
- Spearheaded initiatives that increased sales by 7% annually by developing team business acumen through profit and loss statements and sales dashboards in weekly supervisory roundtable meetings.
- Achieved 90% staff retention rate by recognizing outstanding performance and integrating exemplary staff into daily operations, strengthening leadership within the supervisory team.
- Elevated the company's leadership pipeline by identifying and promoting two assistant store managers and nine shift supervisors, strategically delegating ownership of specific aspects of daily operations, including cleanliness and operational standards.
- Cultivated repeat business and customer loyalty through on-the-spot coaching and personalized development of team members' interpersonal skills, promoting individualized customer service while ensuring operational standards.
- Fostered a culture of engagement and self-sufficiency through consistent coaching and mentoring of the team, empowering each member to take ownership of their roles and responsibilities. Set and maintained the highest standards of cleanliness and operational excellence by effectively delegating specific tasks to the supervisory team.
- Key Achievements:
Education
Bachelor of Arts - Psychology
Arizona State University
Temple, AZ08-2017
Skills
- Project management
- Performance metrics
- Customer relationship management
- Business acumen
- Employee development
- Leadership development
- Team building
- Organizational skills
- Microsoft Office proficiency
- Critical thinking
- Problem-solving
- Spanish bilingual education
Languages
Spanish, Highly proficient
Personal Information
Title: Project Manager
Hobbies and Interests
- Woodworking
- Soccer coaching and playing
Timeline
Area Manager
Wisenbaker Builder Services Inc.
04.2025 - Current
Switchboard Technician
Coastal Power Systems
04.2024 - 04.2025
Unempoyed
Family Leave
09.2023 - 04.2024
Lead Teacher
Hummingbirds Collaborative School
08.2021 - 08.2023
Teacher
San Francisco Unified School District
05.2018 - 08.2021
Head Coach
Sweetgreen
02.2017 - 10.2017
Store Manager
Starbucks Coffee Company
10.2006 - 02.2017
Bachelor of Arts - Psychology
Arizona State University