JESSE MARANO
Windermere
Summary
Detail-oriented college graduate with a B.A. in Political Science, cum laude. Demonstrates strong critical thinking and communication skills while managing timelines and responsibilities in fast-paced environments. Proven history of coordinating projects, resolving customer concerns, and fostering positive relationships, eager to contribute to project management in a dynamic organization.
Overview
7
7
years of professional experience
Work History
Management Trainee - Sales and Strategies
Sherwin-Williams
Orlando
07.2026 - Current
- Assisted in inventory management to ensure product availability and minimize stockouts.
- Maintained customer relationships through regular follow-ups and feedback collection.
- Prepared weekly and monthly reports on sales performance against targets.
Customer Service Associate
Target
Delray Beach
02.2025 - 07.2026
- Assisted with drive-up and pickup orders, ensuring timely and seamless customer experiences.
- Handled guest services including returns and exchanges to enhance customer satisfaction.
- Provided friendly, accurate customer assistance while keeping front-of-store environment clean and organized.
- Returned merchandise to the sales floor and organized items after processing returns.
Project Coordinator / Assistant
Aqua Touch Cleaning Solutions
Boca Raton
01.2025 - 02.2026
- Scheduled appointments, coordinated job timelines, and ensured all projects were completed on time and within customer expectations.
- Coordinated inventory management, equipment maintenance, and transportation logistics for job sites.
- Developed and maintained customer relationships through effective communication and professional service delivery.
- Secured residential and commercial clients by generating and following up on leads.
- Performed pressure washing, paver sealing, and window cleaning for various properties, ensuring high standards of quality and safety.
- Handled invoicing, payment collection, and maintained accurate records of completed jobs.
- Adapted quickly to different job site environments and resolved on-site challenges with minimal supervision.
- Contributed to growing the business by delivering excellent service and building repeat customer relationships.
Sales Associate
Circle K
Gainesville
04.2021 - 12.2024
- Provided prompt, courteous customer service, effectively resolving complaints while maintaining a clean, organized work environment.
- Managed stocking, register operation, and customer interaction seamlessly during high volume hours.
- Operated point-of-sale systems with accuracy, ensuring efficient processing of cash and card transactions.
Theater Associate
Cinemark
Boca Raton
02.2019 - 03.2020
- Enhanced guest experiences by streamlining ticket sales, concession service, and in-theater support.
- Addressed customer concerns with professionalism in high-pressure, high-traffic situations.
- Handled daily cash intake and balanced drawers with precision.
- Collaborated with team members to uphold daily operations, ensuring cleanliness and organization.
Education
Bachelor of Arts - Political Science
University of Florida
Gainesville12-2024
Associate of Arts -
University of Florida
Gainesville, FL01-2022
Skills
- Sales Strategy Development
- Client relationship management (CRM)
- Sales Growth Initiatives
- Market Analysis
- Detail orientation
- Confident communication
- Adaptability to change
- Team leadership
- Conflict resolution
- Conflict de-escalation
- Problem solving
- Critical thinking
- Confident communication
- Safety awareness
- Ethical integrity
- Client relationship management (CRM)
- Market Analysis
Leadership Development
National Society of Leadership and Success (NSLS), Gainesville, FL, 08/2023, 05/2024, Participated in leadership workshops and seminars to build core competencies in communication, goal-setting, and professional ethics., Collaborated with peers in structured programs designed to develop effective team leadership and accountability.
Timeline
Management Trainee - Sales and Strategies
Sherwin-Williams
07.2026 - Current
Customer Service Associate
Target
02.2025 - 07.2026
Project Coordinator / Assistant
Aqua Touch Cleaning Solutions
01.2025 - 02.2026
Sales Associate
Circle K
04.2021 - 12.2024
Theater Associate
Cinemark
02.2019 - 03.2020
Bachelor of Arts - Political Science
University of Florida
Associate of Arts -
University of Florida