Jesse Mendoza
Summary
Compassionate Case Manager accustomed to working with diverse client needs while managing dynamic relationships. Collaborative professional possessing excellent knowledge and judgment combined with strong documentation and problem-solving abilities. Advocates for his clients and is well-versed in managing emergent cases with poise.
Overview
3
3
years of professional experience
Work History
Case Manager/ Success Coach
Cherokee National Business
Dallas , TX
07.2023 - 10.2024
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress through regular follow-up contacts.
- Maintained accurate case records and documentation according to agency guidelines.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Conducted home visits to assess the safety of living environments for clients.
Case Manager
BI Incorporated
Dallas , TX
06.2021 - 05.2023
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Monitored client progress through regular follow-up contacts.
- Maintained accurate case records and documentation according to agency guidelines.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Maintained up-to-date case records with case activity status.
Education
Bachelor of Arts - Criminology And Criminal Justice
University of Texas Arlington
Arlington, TX07-2017
Associate of Arts - Criminology And Criminal Justice
Eastfield College
Mesquite, TX07-2014
Skills
- Community Outreach
- Utilization Review
- Case Management
- Patient Support
- Referral Coordination
- Patient Assessments
- Documentation and Reporting
- Case Documentation
- Social Work
Timeline
Case Manager/ Success Coach
Cherokee National Business
07.2023 - 10.2024
Case Manager
BI Incorporated
06.2021 - 05.2023
Bachelor of Arts - Criminology And Criminal Justice
University of Texas Arlington
Associate of Arts - Criminology And Criminal Justice
Eastfield College