Summary
Overview
Work History
Education
Skills
Small business owner
Timeline
Generic

Jesse Palomino

VISALIA,CA

Summary

Customer-oriented Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Lead Waiter

Fugazzis
08.2018 - Current
  • Seasonal Employee
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Greeted new customers, discussed specials and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Supervised server staff and simultaneously served personal section of tables.

Fresh Produce Team Member

Walmart
06.2021 - 12.2021
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Greeted customers, helped locate merchandise and suggested suitable options.

Education

Associate of Science - Business Administration

College of The Sequoias
Visalia, CA
06.2023

Skills

  • Dining Room Monitoring
  • High-Volume Dining
  • Conflict and Complaint Resolution
  • Warm and Friendly
  • Brand Loyalty
  • Customer Interaction
  • Customer Support
  • Team Player
  • Guest Satisfaction

Small business owner

I have been operating my small business in shoe detailing and reselling since the age of 17. I have enjoyed working with a wide variety of customers as I attend school full time. I have enjoyed doing what I love to help source the latest sneakers and also detailing high end fashion shoes at the professional level. 

Timeline

Fresh Produce Team Member

Walmart
06.2021 - 12.2021

Lead Waiter

Fugazzis
08.2018 - Current

Associate of Science - Business Administration

College of The Sequoias

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Jesse Palomino