Jesse Perez
FedEx Ground
Commerce City,CO
2
Languages
1
Certification
4
years of professional experience
Developed expertise in creating engaging learning environments within collaborative setting, ready to transition into new field. Skilled in designing and delivering effective training programs, with focus on fostering continuous improvement and professional growth. Seeking to leverage these transferrable skills to contribute positively in dynamic and innovative organization.
Work History
Life Insurance Representative
8 Months- Colorado state-licensed life insurance representative.
- Educate clients on life insurance concepts and conduct needs-based financial discussions.
- Meet with prospective clients to understand financial goals, family protection needs, and long-term objectives.
- Complete required compliance, product, and regulatory training.
- Developing knowledge of retirement planning, investments, mutual funds, and securities while pursuing additional financial-services licensing.
Employee Training Facilitator
2 Years 2 Months- Designed and delivered engaging training programs to improve safety, compliance, and productivity for new and existing employees.
- Utilized ISS systems to monitor operational performance and support training compliance.
- Created a supportive, interactive learning environment that improved employee confidence and skill retention.
- Utilized Workrights and Panasonic systems to support training, operational setup, and trailer door management.
- Collaborated consistently with management and operations leaders to assess training needs and safety concerns.
Operations Supervisor
3 Months- Supervise package handlers in a high-volume warehouse environment, ensuring safety, compliance, and productivity standards are met.
- Lead daily start-up and end-of-shift operations, including staffing assignments and trailer door setup/closure.
- Enforce safety policies and provide corrective coaching to reduce incidents and improve accountability.
- Monitor operational performance metrics and deliver real-time feedback to improve efficiency and scan compliance.
- Serve as a liaison between frontline employees and management to resolve issues and maintain smooth operations.
Catering & Restaurant Assistant
1 Year 2 Months- Assisted with catering events and restaurant operations in a fast-paced customer service environment.
- Supported food preparation, event setup, customer interactions, and team coordination during high-volume service periods.
- Delivered strong customer service while helping serve a variety of authentic Mexican dishes and catering orders.
- Worked collaboratively with staff and family members to ensure efficient operations and positive guest experiences.
Education
High School Diploma
Graduate
Bachelor of Science - Business Administration
Expected
Skills
Operational Efficiency
Problem-Solving & Decision-Making
Leadership & Team Development
Adaptability & Flexibility
Communication Skills
Conflict Resolution
Accomplishments
- Trainer of the Month (Gold Certificate of Recognition) – Awarded twice (Dec 2024, Sept 2025) for outstanding performance and leadership.
- Peak All Stars Award (Dec 2024) – Recognized for excellence in training and team contributions.
Certification
- Colorado Life Insurance Producer License- July 2026-July 2028
Awards
Trainer of the Month (Gold Certificate of Recognition) – Awarded twice (Dec 2024, Sept 2025) for outstanding performance and leadership., Peak All Stars Award (Dec 2024) – Recognized for excellence in training and team contributions., MTC Competition Winner (Mar 2025) – Earned $1,000 prize while competing against graduate-level professionals, demonstrating exceptional leadership, problem-solving, and presentation skills.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Life Insurance Representative
Primerica
01.2026 - CurrentRead More
Operations Supervisor
FedEx Ground
10.2025 - 01.2026Read More
Employee Training Facilitator
FedEx Ground
07.2024 - CurrentRead More
Catering & Restaurant Assistant
Taqueria Mi Lindo Michoacán
03.2023 - 05.2024Read More
Metropolitan State University
Bachelor of Science from Business Administration
Read More
Eagle Ridge Academy
High School Diploma
Read More