Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesse Porter

Granite Falls,WA

Summary

Dynamic Owner/Operator at Exclusive Design & Construction with expertise in contract management and customer relations. Proven track record in strategic decision-making and quality assurance, successfully managing budgets and enhancing client satisfaction. Skilled in utilizing QuickBooks for financial oversight while fostering lasting relationships through exceptional communication and attention to detail.

Overview

15
15
years of professional experience

Work History

Owner/Operator

Exclusive Design & Construction
01.2017 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Managed day-to-day business operations.
  • Developed and nurtured lasting customer relationships by projecting a professional corporate image and responding quickly to logistical and scheduling issues.
  • Oversaw business budget planning and administration, accounting functions, and purchasing.
  • Used QuickBooks for estimates, invoicing, and business taxes.
  • Verified completed projects met approved time, quality, and cost estimates.
  • Surveyed sites to determine material needs and accurately manage inventories and budgets.
  • Monitored subcontractor operations and applied effective time, resource, and money management strategies to deliver under-budget project completion.
  • Identified and resolved construction issues promptly to prevent delays.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Hired and oversaw subcontractors to meet project needs.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Created Advertising
  • Oversaw and updated the website and social media sites.

Fire Sprinkler Fitter

Stewart Fire Protection
06.2016 - 01.2017
  • Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
  • Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
  • Operated drill motors, grinders, chop saws, and hack saws to perform tasks.
  • Interpreted blueprints to determine locations, quantities, and sizes of materials required.
  • Cut and drilled holes in walls to permit the passage of pipes.
  • Fabricated piping pieces and components in line with design specifications for each system.
  • Measured, threaded, and cut materials to correct angles.
  • Used clamps and brackets to attach pipes to walls, structures, and fixtures.
  • Planned pipe system layout, installation, and repair according to specifications.

Asset Protection Associate

Walmart
06.2013 - 06.2016
  • Kept patrons and employees safe and from criminal activity.
  • Checked CCTV for evidence of shoplifting.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Contacted local authorities and apprehended shoplifters.
  • Patrolled store departments to check for suspicious activities.
  • Wrote reports outlining activities and results.
  • Implemented loss prevention strategies and programs to minimize shrinkage.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Investigated and reported any suspicious activity to local law enforcement and store management to obtain a quick response.
  • Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
  • Investigated and apprehended shoplifters and other potential criminals in stores to increase protection and apply safety measures.
  • Developed and implemented procedures to reduce the risk of shoplifting and other loss prevention-related issues.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Implemented and maintained loss prevention programs in close collaboration with store management.

Overnight Stocker

Walmart
01.2011 - 06.2013
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Inspected inventory to identify shortages and maintain consistent inventory.
  • Swept, dusted, and mopped the floor to perform regular cleaning and comply with sanitation standards.
  • Maintained a neat, organized stockroom free of hazards.
  • Collected, analyzed, and modeled sales trends and customer preferences data to inform inventory development decisions.
  • Checked product levels and recommended new purchases.

Education

High School Diploma -

Lake Stevens High School
Lake Stevens, WA
06.2010

Skills

  • Contract management
  • Small business operations
  • Customer service
  • Consulting
  • Strategic Decision-making
  • Quality assurance
  • Task delegation
  • Verbal and written communication
  • Purchasing and planning
  • Attention to detail
  • Work Planning and Prioritization
  • Customer relations
  • Business planning

Timeline

Owner/Operator

Exclusive Design & Construction
01.2017 - Current

Fire Sprinkler Fitter

Stewart Fire Protection
06.2016 - 01.2017

Asset Protection Associate

Walmart
06.2013 - 06.2016

Overnight Stocker

Walmart
01.2011 - 06.2013

High School Diploma -

Lake Stevens High School

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