Jesse Puckett
Clayton,Indiana
Summary
Dedicated server and sales associate delivering exceptional customer service and maximizing sales. Known for strong work ethic and effective cash handling, with a focus on maintaining high cleanliness standards and fostering lasting client relationships.
Overview
6
6
years of professional experience
Work History
Server
Olive Garden Restaurant
Greenwood, IN
07.2025 - Current
- Provided attentive service to guests, enhancing overall dining experience.
- Assisted in menu presentations, effectively communicating specials and promotions.
- Maintained cleanliness and organization of dining area, ensuring customer satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Sales Associate
Plato's Closet
Avon, IN
01.2020 - 06.2025
- Maximized sales through effective customer engagement and product recommendations.
- Trained new team members on operational processes and customer service standards.
- Managed inventory levels, ensuring accurate stock representation and timely replenishment.
- Developed promotional displays that enhanced product visibility and drove customer interest.
- Analyzed sales trends to forecast inventory needs and optimize stock management.
- Implemented best practices for maintaining store cleanliness and organization, improving customer experience.
- Collaborated with management to streamline workflow processes, enhancing overall store efficiency.
- Established strong relationships with customers, fostering loyalty and repeat business through exceptional service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Insurance Agent
Colonial Life & Accidental Insurance
Indianapolis, IN
11.2024 - 04.2025
- Educated clients on insurance products and benefits to ensure informed decision-making.
- Processed policy applications, ensuring accuracy and compliance with company standards.
- Assisted in claims processing, facilitating prompt resolutions for client inquiries.
- Developed strong client relationships through effective communication and personalized service.
- Collaborated with team members to streamline workflows and improve operational efficiency.
- Conducted market research to identify potential leads and enhance sales strategies.
- Maintained up-to-date knowledge of industry trends and regulatory changes impacting policies.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Education
High School Diploma -
Cascade High School
Clayton, IN05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Sales expertise
- Sales techniques
Timeline
Server
Olive Garden Restaurant
07.2025 - Current
Insurance Agent
Colonial Life & Accidental Insurance
11.2024 - 04.2025
Sales Associate
Plato's Closet
01.2020 - 06.2025
High School Diploma -
Cascade High School