Jesse Rawlins
USU Dinning Services
Logan,UT
4
years of professional experience
Dynamic food service professional with a focus on multitasking and time management. Experienced in managing reservations and supporting servers during peak hours, contributing to overall restaurant efficiency and guest satisfaction.
Work History
Host
4 Months- Greeted and seated guests promptly to ensure a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency during peak hours.
- Assisted servers by communicating guest needs and special requests effectively.
- Coordinated with kitchen staff to maintain smooth service flow and accuracy.
- Monitored dining area for cleanliness and organization to enhance guest experience.
- Resolved guest inquiries and concerns with professionalism and attention to detail.
- Collaborated with team members to support overall restaurant operations during busy shifts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
Food Service Worker
4 Years 5 Months- Prepared and delivered food orders efficiently to ensure customer satisfaction.
- Collaborated with team members to enhance service speed during peak hours.
- Maintained cleanliness and organization of dining areas and kitchen equipment.
- Assisted in stocking supplies and monitoring inventory levels for timely replenishment.
- Followed safety protocols to maintain a safe working environment for staff and customers.
- Engaged with customers to provide menu recommendations and address inquiries promptly.
- Operated kitchen appliances and tools effectively while adhering to operational standards.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Contributed to team training by sharing knowledge of menu items and service techniques.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Set up and broke down food service lines quickly to maintain service flow.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
Education
High School Diploma
Skills
Reservation management
Dining area maintenance
Food safety protocols
Multitasking proficiency
Effective time management
Team collaboration
Adaptable to change
Customer service
Timeline
Host
Buffalo Wild Wings
04.2026 - CurrentRead More
Food Service Worker
USU Dinning Services
03.2022 - CurrentRead More
Fast Forward
High School Diploma
Read More