Jesse Richardson
York,PA
Summary
Organized and dependable communications student successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
1
1
year of professional experience
Work History
Associate
Sam's Club
06.2023 - 08.2023
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Created promotional materials to advertise products and services.
High School Intern
Sam's Club
06.2022 - 08.2022
- Gained valuable customer service experience by assisting staff with event planning and execution.
- Demonstrated adaptability when faced with changing roles or responsibilities within the club.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gained experience by working in and learning about every section of the club.
Education
Bachelor of Arts - Communication Arts
Grove City College
Grove City, PA05.2027
High School Diploma -
Eastern York High School
Wrightsville, PA05.2023
Skills
- Customer Service
- Oral Communication
- Active Listening
- Positive Attitude
- Public Speaking
- Visual Communication
- Project Coordination
- Event Coordination
References
References available upon request.
Timeline
Associate
Sam's Club
06.2023 - 08.2023
High School Intern
Sam's Club
06.2022 - 08.2022
Bachelor of Arts - Communication Arts
Grove City College
High School Diploma -
Eastern York High School